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Guest Experience Manager

545343

Rooms

Full time

Mandarin Oriental, Manila

The Guest Experience Manager is responsible for driving and elevating the overall guest journey, ensuring the delivery of exceptional, personalized, and memorable experiences in line with Mandarin Oriental’s legendary service standards. This role oversees all aspects of guest engagement, personalization, and service recovery across the hotel, acting as the champion of the guest voice. In a pre-opening environment, the Guest Experience Manager plays a critical role in establishing service culture, defining guest journey standards, and ensuring operational readiness for a seamless opening.

JR-06218

Rooms

Full time

Permanent
Mandarin Oriental, Singapore

ASSISTANT GUEST SERVICES MANAGER (CLUB LOUNGE) Mandarin Oriental, Singapore is looking for a Assistant Guest Services Manager (Club Lounge) to join our Club Lounge team. Are you a master of craft? Do you thrive in a team that succeeds together, d...

JR-06152

Food & Beverage

Full time

Permanent
Mandarin Oriental Pudong, Shanghai

Mandarin Oriental Pudong, Shanghai is looking Director of Food & Beverage to join our F&B team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace...

JR-06201

Rooms

Full time

Permanent
Mandarin Oriental, Doha

Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mi...

JR-04317

Rooms

Full time

Permanent
Mandarin Oriental, Doha

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace ...

JR-04615

Rooms

Full time

Permanent
Mandarin Oriental, Doha

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a...

JR-06166

Rooms

Full time

Permanent
Mandarin Oriental Palace, Luzern

Mandarin Oriental Palace, Luzern sucht eine:n House Attendant, um unser Team im Housekeeping Department zu verstärken. Sind Sie ein:e Meister:in Ihres Fachs? Arbeiten Sie gerne in einem Team, das gemeinsam Erfolge feiert, dabei Integrität und Res...

545337

Rooms

Full time

Mandarin Oriental, Manila

The Duty Manager oversees the day-to-day front-of-house hotel operations, ensuring a seamless guest experience across all departments during assigned shifts. As a key representative of Mandarin Oriental, the Duty Manager is responsible for maintaining exceptional service standards, handling guest concerns, and ensuring operational efficiency personalized guest experiences aligned with Mandarin Oriental’s legendary service standards.

JR-04042

Information Technology

Full time

Permanent
Corporate Office, Hong Kong

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the ...

JR-06084

Food & Beverage

Full time

Permanent
Mandarin Oriental, Sanya

Service Attendant Mandarin Oriental, Sanya is looking for a Service Attendant to join our Food and Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsib...

JR-06168

Rooms

Full time

Permanent
Mandarin Oriental, Singapore

RESERVATIONS OFFICER Mandarin Oriental, Singapore is looking for a Reservations Officer to join our Reservations team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting resp...

545331

Full time

Mandarin Oriental, Manila

As Chef de Partie, you will oversee a specific section of the kitchen, ensuring dishes are prepared to the highest standards of quality and presentation. You will play a key role in training junior chefs, maintaining consistency, and contributing to the success of the culinary team during this exciting pre-opening phase.

545330

Full time

Mandarin Oriental, Manila

The Steward Supervisor will be a key member of the pre-opening team, responsible for supervising stewarding operations to ensure the highest standards of cleanliness, hygiene, and efficiency across all kitchens and back-of-house areas. This role will help establish operational systems, train team members, and support the successful launch of Mandarin Oriental Makati.

545329

Full time

Mandarin Oriental, Manila

The Assistant Chief Steward plays a pivotal role in establishing and maintaining the highest standards of cleanliness, hygiene, and organization within the hotel’s kitchens and stewarding operations. As part of the pre-opening team, this position will be instrumental in setting up systems, training staff, and ensuring operational readiness for the successful launch of Mandarin Oriental Makati.

JR-06091

Food & Beverage

Full time

Permanent
Mandarin Oriental, Sanya

JR-06089

Food & Beverage

Full time

Permanent
Mandarin Oriental, Sanya

Pavilion supervisor Mandarin Oriental Sanya is looking for a Pavilion supervisor to join our Food and Beverage department team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while ac...

JR-06113

Information Technology

Full time

Permanent
Mandarin Oriental Palace, Luzern

We are searching for a Cluster Director of IT to join Mandarin Oriental Palace, Luzern and Mandarin Oriental Savoy, Zurich. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while actin...

JR-06057

Food & Beverage

Full time

Permanent
Mandarin Oriental, Kuala Lumpur

WAITER/RESS Mandarin Oriental, Kuala Lumpur is looking for a Waiter/ress to join our Food & Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? D...

JR-06110

Commercial & Brand/Marketing

Full time

Permanent
Mandarin Oriental Hyde Park, London

Director of Sales – The Americas, Sales 39 hours, 5 days per week We’re looking for a Director of Sales – The Americas to join our Sales team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and...

545315

Engineering & Maintenance

Full time

Mandarin Oriental, Manila

Mandarin Oriental Makati is seeking a skilled and proactive Duty Engineer to join our pre-opening Engineering team. This role is responsible for ensuring the smooth operation, maintenance, and safety of all hotel facilities and systems. As part of the pre-opening team, you will play a key role in setting up engineering standards, testing systems, and supporting a seamless launch of this luxury destination.

JR-05846

Rooms

Full time

Permanent
Mandarin Oriental, Tokyo

Rising Fans（宿泊部）マンダリンオリエンタル東京では、宿泊部のチームの一員としてRising Fans（幹部候補生）を募集しています。あなたは職人技の達人ですか？チームとして共に成功を収め、誠実さと尊重の精神を示しながら責任を持って行動する環境で輝ける方ですか？成長志向をお持ちですか？私たちは、ファンズオブエクセプショナルになっていただける方をお待ちしています。数々の権威ある賞に輝くマンダリンオリエンタルは、世界で最もラグジュアリーなホテル、リゾート、レジデン...

JR-05847

Rooms

Full time

Permanent
Mandarin Oriental, Tokyo

Rising Fans（料飲部）マンダリンオリエンタル東京では、料飲部のチームの一員としてRising Fans（幹部候補生）を募集しています。あなたは職人技の達人ですか？チームとして共に成功を収め、誠実さと尊重の精神を示しながら責任を持って行動する環境で輝ける方ですか？成長志向をお持ちですか？私たちは、ファンズオブエクセプショナルになっていただける方をお待ちしています。数々の権威ある賞に輝くマンダリンオリエンタルは、世界で最もラグジュアリーなホテル、リゾート、レジデン...

545312

Food & Beverage

Temporary / Seasonal

Mandarin Oriental Punta Negra, Mallorca

Join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca!

545309

Food & Beverage

Internship

Mandarin Oriental Ritz, Madrid

With more than 400 colleagues, we are seeking an assistant waiter/waitress trainee with the passion to deliver the best service and exceed our guest’s expectations.

JR-06088

Food & Beverage

Full time

Permanent
Mandarin Oriental, Sanya

Service Attendant 服务员 Mandarin Oriental, Sanya is looking for a Service Attendant to join our Food and Beverage team. 三亚珊瑚湾文华东方酒店现招募服务员加入餐饮部团队。 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and ...

JR-06085

Food & Beverage

Full time

Permanent
Mandarin Oriental, Sanya

545303

Full time

Mandarin Oriental, Manila

The Assistant Food & Beverage Manager supports the Food & Beverage Manager in overseeing all Food & Beverage operations of Mandarin Oriental Makati during the pre-opening phase and ongoing hotel operations. The role ensures the seamless execution of Mandarin Oriental’s legendary service standards, operational excellence, and financial performance across all dining venues, bars, banquets, and in-room dining. This position plays a critical role in pre-opening activities including concept implementation, recruitment, training, systems setup, and supplier coordination, while acting as a key operational leader once the hotel opens.

545302

Rooms

Temporary / Seasonal

Mandarin Oriental Punta Negra, Mallorca

Join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca!

JR-05995

Culinary / Kitchen

Full time

Intern
Mandarin Oriental Palace, Luzern

Mandarin Oriental Palace, Luzern sucht eine:n Pastry Trainee, um unser Küchen Team zu verstärken. Sind Sie ein:e Meister:in Ihres Handwerks? Fühlen Sie sich wohl in einem Team, das gemeinsam erfolgreich ist, das Integrität und Respekt zeigt und g...

545296

Spa & Wellness

Full time

Mandarin Oriental, Bangkok

Mandarin Oriental, Bangkok is looking for a Therapist to join our team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We i...

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Guest Experience Manager

Assistant Guest Services Manager (Club Lounge)

Director of Food & Beverage

Duty Manager

Guest Relations Agent

Guest Services - Agent

House Attendant (m/w/d)

Duty Manager

Director, Enterprise Solution Architecture

Waiter/Waitress

Reservations Officer

Chef de Partie

Steward Supervisor

Assistant Chief Steward

Waiter/Waitress

Supervisor

Cluster Director of IT (m/w/d)

Waiter / Waitress

Director of Sales - The Americas

Duty Engineer

Rising Fans（宿泊部）

Rising Fans（料飲）

Help Waiter / Waitress

Assistant Waiter / Waitress Trainee

Pool Restaurant - waiter / waitress

Waiter/Waitress

Assistant Food & Beverage Manager

Receptionist

Pastry Trainee (m/w/d)

Therapist