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Learning & Development Officer

  • JR-01941
  • People & Culture
  • Full time
  • Permanent
  • Mandarin Oriental, Kuala Lumpur
  • Assist and coordinate the preparation of colleague’ nomination for Learning & Development plan in accordance with the Hotel’s Learning & Development policy

  • Assist in the preparation of training room facilities for the colleagues requesting the use of the training rooms.

  • To ensure that all training records are input into the Learning Development Information System and to generate monthly reports accordingly.

  • To replenish training materials and refreshment after each training

  • To ensure the cleanliness of the training room after each training

  • To ensure training equipment are set up and training material are ready and placed in the respective training room 15 minutes prior to the training.

  • To ensure that all training records are properly filed and kept updated.

  • To ensure that the Learning and Development notice board is kept with creative and informative related information.

  • Ensure that all training equipment are in working condition and to report to respective departments if any default.

  • To ensure all training materials are updated from time to time.

  • Maintaining close rapport and constant liaison with Training Institution, Hotel and Catering Schools, professional bodies and training consultants

  • To attend hotel Career Fair from time to time.

  • To be able to schedule, conduct interview for trainees, prepare training plan, orientation toolkit and ensure trainees master list are updated accordingly.

  • To conduct trainee orientation review and provide feedback to department concern.

  • To monitor & track trainee’s attendance record accordingly.

  • To be able to conduct trainees & contract worker Orientation & training.  

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