People & Culture Officer (Maternity Cover), People & Culture 

SHIFT PATTERN (40 hours, 5 days per week)

We’re looking for a People & Culture Officer to join our vibrant and dynamic People & Culture Team here at Mandarin Oriental Mayfair, London.

Mandarin Oriental Mayfair, London is the newest jewel to be opening in Mayfair. It’s another world; an oasis of calm in the heart of the city, with the most attentive service. A world that’s all about our guests.

The P&C Officers' goal will be to assist the team with all facets in the People & Culture department, from Talent Attraction, Retention, Engagement, Culture and Employee Relations.

As a People & Culture Officer at Mandarin Oriental Mayfair, you will be responsible for tasks such as:

• To manage the Talent Attraction cycle from posting vacancies, screening CVs, interviewing candidates, sending out offers and preparing contracts of employment, in line with operational budget
• Prepare vacancy list and informing Head of departments of new starters
• Preparing onboarding of new colleagues, including setting up their profiles for various digital systems 
• Payroll / Sickness / Absence administration as required
• To ensure that all People & Culture administration procedures are carried out in accordance with Legal requirements.
• To adhere and keep up to date with all UK & European Legislation affecting People & Culture
• Respond to all reference requests for current colleagues, ex-colleagues and other employers in a timely manner
• To ensure that all recruits have valid work permits for the UK and where requested, apply for work permits, administer renewals, extensions and cancellations of work permits by liaising with Immigration.
• Be the face and first point of contact of the office for all colleagues to approach
• Assist, develop, implement and adhere to Company & Hotel People & Culture policies and procedures
• Assist the Senior People & Culture Management team with any project work as and when required
• Be responsible for the administrative tasks related to internal social and employee engagement

As a People & Culture Officer, you will be working on Monday to Friday shift basis, 40 hours a week.

In return, you will receive an array of iconic benefits, such as:

• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 30% F&B & Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• £750 recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated. 

ELIGIBILITY TO WORK IN THE UK.