Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

The Hotel:

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. 

Responsibilities:

• Serve all beverage orders in a professional manner using the correct equipment and following the proper procedures; 
• Be able to recommend wine suggestions to the guest according to the requirements 
• Promote up selling techniques;
• Ensure that all wine lists are updated and maintain accurate sales records of wines and spirits;
• Control the stock level of all beverage items;
• Assist with the service of food when necessary.

 Requirements:

• A multi-year working experience in fine-dining restaurant, preferably in 5-star hotel;
• Fluent in English and Italian. French is a plus;
• Willing to learn and able to work under pressure;
• Initiative and with good customer service skills;
• Well groomed.

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