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Hostess 餐厅领位 - 文华厨房/雍颐庭/58° 扒房

  • 508908
  • Food & Beverage
  • Full time
  • Mandarin Oriental Pudong, Shanghai

Scope of Position

The Restaurant Hostess is responsible for, but not limited to, the reservation and overall operations of the restaurant. To provide support to the team in ensuring that the highest standards of service are offered to our guests.

Requirements

  • Have a minimum of 1 year experience in related food and beverage establishment
  • Willing to work a flexible schedule and holidays
  • Have an in-depth knowledge of food and preparation
  • Have a good knowledge of wine and beverages
  • Be able to relate to all levels of guests and management
  • Have the ability to handle multiple tasks at one time
  • Have excellent communication and organization skills
  • Be able to consistently delight and satisfy our guest
  • Have the ability to handle guest requests in a detailed manner
  • Reading, writing and oral proficiency in the English and local language
  • Professional appearance and demeanor at all times
  • Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge
  • 职责范围

餐厅领位员负责但不局限于餐厅的预定和整体运营。支持团队并确保提供最高的服务标准给客人。

职位要求

  • 在相关餐饮方面至少有1年工作经历

  • 愿意在弹性时间和假期期间工作

  • 对食物和准备方面有深厚的知识

  • 对酒水饮料有深刻了解

  • 有能力使所有层次的客人和管理层相处融洽

  • 有能力在同一时间处理多种任务

  • 有良好的沟通和组织能力技巧

  • 能够让我们的客人感到一贯的喜悦满意

  • 有能力细心的处理客人的要求

  • 当地语言和英语阅读,书写,口语流利

  • 在任何时候保持职业精神和风度

  • 具备数学技巧,电脑软件能力(按照要求)和一些酒店的运行知识

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