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Club Lounge Manager

  • 539537
  • Rooms
  • Full time
  • Emirates Palace Mandarin Oriental, Abu Dhabi

Main Responsibilities:

  • Monitors monthly food and beverage costs and profit and loss expenses of the EP Club.
  • Meets VIPs, performs guest relation duties, and obtains comments and feedback.
  • Ensures the ambiance, cleanliness, and exclusivity at the EP Club area is maintained at all times.
  • Performs all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, training, disciplinary actions.
  • Responds and adapts to changes and best practices as dictated by the industry, MOHG, and the hotel.
  • Works very closely with other sub-sections of the Front Office to provide the Mandarin Oriental personalized service to the guests.
  • Performs any other reasonable duties as required by the Senior Management.  

Skills and Requirements:

  • Minimum two years’ experience in the same role within a luxury hospitality environment, resort experience is preferred
  • Excellent communication and leadership skills
  • Ability to work in high paced environment

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