Monitors monthly food and beverage costs and profit and loss expenses of the EP Club.
Meets VIPs, performs guest relation duties, and obtains comments and feedback.
Ensures the ambiance, cleanliness, and exclusivity at the EP Club area is maintained at all times.
Performs all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, training, disciplinary actions.
Responds and adapts to changes and best practices as dictated by the industry, MOHG, and the hotel.
Works very closely with other sub-sections of the Front Office to provide the Mandarin Oriental personalized service to the guests.
Performs any other reasonable duties as required by the Senior Management.
Skills and Requirements:
Minimum two years’ experience in the same role within a luxury hospitality environment, resort experience is preferred
We seek for an exceptional Assistant Manager for our Club Lounge. An ideal candidate must possess a blend of hospitality expertise, leadership skills and shares our passion for outstanding guest experiences.
We seek for a Duty Manager as part of our pre-opening team. The role requires a blend of strong leadership, problem solving skills and commitment to exceptional guest experiences.
To contribute to and to support Emirates Palace Mandarin Oriental, Abu Dhabi’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Mandarin Oriental Hotel Group.
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