Mandarin Oriental Jumeira, Dubai is looking for a Security Officer to join our Security team.

   Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

   Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

   With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

As Security Officer, you will be responsible for the following duties:

• Reports on all incidents, raises them to the immediate supervisor and follow through until such time as they are handed over

• Monitors and manages the entrance onto the property of all personnel and restricts access to those unauthorized to do so and reports any such attempted breaches

• Monitors, manages, and controls access of all vehicles onto the property and restricts and reports any attempted breaches by unauthorized vehicles 

• The issuing and collection of all keys

• The issuing and collection of Security passes and ensures the safekeeping of any identification retained from as deposits

• Complete visitors/contractors’ logbooks

• Verify and file Property Removal Authorization

• Controls access and egress into any specific areas identified at sensitive duty posts

• Monitor for and divert any unregistered guests to reception

• Together with relevant front office colleagues monitors and controls traffic movement within the property

• Control unauthorized parking to ensure parking only in designated areas

• All related registers and logbooks are maintained

• All reports are completed in GSIICS and are updated as and when required

• Crowd Control measures are adopted wherever required

• Manage and execute responsibilities within GSOM

• To be proactive always and report any incidents either actual or suspicious to the relevant supervisor

• To act upon any information received or incident witnessed to ensure the safety and security of all parties is maintained and the protection of the asset is not compromised

• Have a full understanding of the departmental policies and procedures and be knowledgeable with all updates and revisions as published

• Conduct full Security and fire, life safety patrols of the property as directed and record and report all defects and irregularities through the correct channels

• Ensure all lost and found property is handed in for recording and storage in a timely manner

• Ensure that pending duties with related information are handed over to the Supervisor at the end of each shift

• Be aware of and enforce all policies related to the specific posting where the officer is working (EG policy on contractor access)

• Escalate incidents to the appropriate person or department as the situation requires

• Patrolling should be conducted at every post

• Performs other duties as assigned by Director of Security

• To carry out any other reasonable duties as required by ExCom or the Director of Security

As Security Officer, we expect from you:

• SIRA approved Security guard course

• SIRA Security guard license

• High school certificate or equivalent

• Minimum 1-year experience in hospitality security

• Ability to understand effective approaches of communication with different individuals.

• Able to communicate clearly with peers and superiors.

• Knowledge of firefighting equipment

• Knowledge of CCTV operation

• First aid trained

• Knowledge of handling emergency situations and evacuations

• Very good verbal and written communication skills in English.

• Verbal and written communication skills in Arabic or other languages are preferred.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• A competitive salary and benefits packages

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