Under the general guidance and supervision of the Director of Conferences, Meetings & Banqueting, and within the limits of hotel policies and procedures, effectively execute sales activities to maximize banqueting, conferences and meeting business opportunities in the defined market.

Sales Activities

• Ensures that appropriate efforts are expanded on the solicitation and development of corporate end-users, local, regional and international conference organizers and accounts defined in the assigned portfolios

• Keeps a good record of top 20 top accounts from the above sectors and establish business development plans for such top events

• To actively solicit new potential accounts within areas assigned

• To be fully aware of the potential and buying decisions of all key accounts, competitive information on rates and volume to allow for specific strategic planning related to such accounts

• To ensure MOKUL is a preferred hotel for major conferences in Kuala Lumpur

• To actively conduct site inspection for potential clients

Meetings

• To attend daily Banquet Event Order Reading

• To attend daily morning briefing

• To attend weekly Group Resume Meeting

• To attend weekly Sales & Marketing Meeting

• To attend monthly Strategic Meeting

• To attend Bi-monthly CMBD Meeting

• To conducts pre and post event meetings with supporting departments and clients.

• To obtain competitor’s and hotel reading on a weekly basis and to provide information during weekly sales meeting and bi-monthly CMBD Meeting

Administration

• Provide customers with prompt service to fulfil their needs within our operational capabilities. To respond to all local enquiries within 6 hours and overseas enquiries within 24 hours. Effective follow-ups are to be conducted for such enquiries