People & Culture (HR) Intern

Mandarin Oriental Jakarta is looking for a People & Culture Intern to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.

About the job

Based Mandarin Oriental Jakarta, the People & Culture Intern is responsible for key administrative and coordination tasks across trainee recruitment, onboarding, training refreshers, and internal events. This includes assisting with documentation, scheduling, logistics, and communication to ensure smooth and well-organized processes. The People & Culture Intern reports to the Learning & Development Executive and People & Culture Manager with an ultimate reporting line to the Director of People & Culture for matters related to training, trainee recruitment, and activities.

As People & Culture Intern, you will be responsible for the following duties:

1. Learning & Development

• Coordinate training arrangements, including invitations, attendance sheets, and room setup.
• Support the execution of MOHG learning programs by following up on standards and checklists.

2. Internship Recruitment

• Support internship lifecycle including pre-screening, interview scheduling, document collection, MCU, onboarding, and assist in clearance.
• Record and maintain trainee databases and school visit documents.
• Prepare a welcome kit for new hire paperwork to ensure smooth onboarding.

3. Colleague Communication

• Create daily Colleague Restaurant (MO Makan) menus.
• Develop engaging and high-quality visual materials to promote trainee events or share updates.
• Prepare logistics and decorations for internal events.

4. Additional Responsibilities​

• Support People & Culture functions by performing additional tasks as required, according to departmental needs. 

As People & Culture Intern, we expect from you:

Educational Background

• Final-year student or recent graduate in Hospitality, Psychology, or a related field.

Experience

• No prior work experience required.
• Previous internship or involvement in campus organizations/events is a plus.

Skills & Competencies

• Willingness to learn and contribute to team goals.
• Good organizational and time-management skills.
• Proven ability to collaborate, exchange ideas, and work towards shared solutions.
• Strong communication skills—both written and verbal.
• High level of discretion and confidentiality in handling sensitive candidate information.

Technical Proficiency

• Computer literacy in Microsoft Office applications including Word, Excel, PowerPoint, Teams, and Outlook.
• Familiarity with Canva, CapCut, or similar platforms is an advantage.

Personal Attributes

• The Exceptional – We deliver the exceptional
• Teamwork – We succeed together
• Growth – We embrace a growth mindset
• Respect – We demonstrate integrity and respect
• Responsibility – We act responsibly 

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.