Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences in prime destinations worldwide.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st-century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place—luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

• To be readily available with empathetic, open communication ensuring reliability and confidentiality
• To complete day to day personnel administration in response to requests and action plans
• To maintain good rapport and working relationship with all colleagues
• To provide a courteous and professional service at all times
• To project at all times a positive and motivated attitude and a calm demeanour
• To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations
• To ensure that all in-house rules and regulations are communicated to colleagues and implemented
• To ensure that all People & Culture administration procedures are carried out in accordance with hotel legal requirements
• To assist and support the Director of People & Culture/People & Culture Manager in the smooth and efficient running of the People & Culture Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhere to

Requirements

• Minimum 1 year of experience working in a 5-star hotel environment preferred
• Vocational Diploma in Hospitality Operations or People & Culture
• Fluent verbal and written English Skills
• Able to write concise and pleasant communications – emails / notices
• Highly computer literate with MS Suite of products
• Able to take direction and learn new skills and concepts