Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the Job: Finance Systems Manager (Corporate Office)

Finance Systems Manager plays a critical role in managing and optimizing financial systems, ensuring smooth operations across multiple properties. The job requires a blend of finance, technology, and project management expertise.

Position Summary:

The Finance Systems Manager is responsible for overseeing the implementation, maintenance, and optimization of financial systems used across the hotel group. This role ensures seamless integration between finance, accounting, and operational technology while providing system support, training, and improvements to enhance efficiency. The role collaborates closely with the finance, IT, and operations teams to align systems with business objectives, ability to travel as and when required.

Key Responsibilities:

Financial Systems Management
Oversee and maintain financial systems, including ERP (Enterprise Resource Planning), PMS (Property Management Systems), and reporting tools.
Ensure system integrity, data accuracy, and compliance with financial policies and regulatory requirements.
Lead system upgrades, implementations, and integrations with other business applications.
Manage user access, security protocols, and system configurations.

Manage and train staff during implementation in new Hotels.

Process Improvement & Optimization
Identify opportunities to streamline financial processes using system automation and best practices.
Work with finance and operations teams to optimize reporting and data analytics.
Standardize financial procedures across hotel properties using technology-driven solutions.

System Support & Training
Act as the primary point of contact for finance system troubleshooting and issue resolution.
Provide training and guidance to finance teams on system functionality and best practices.
Develop user manuals and training materials for hotel finance teams.

Project Management
Lead finance system projects, including new implementations, enhancements, and migrations.
Work with external vendors and IT teams to ensure successful deployment and integration.
Monitor project timelines, budgets, and deliverables.

Compliance & Security
Ensure financial systems comply with accounting standards, tax regulations, and internal audit requirements.
Implement controls to safeguard data and prevent fraud.
Collaborate with IT security teams to maintain system integrity.

Qualifications & Experience:
Education: Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
Experience:
5+ years in finance systems management, preferably in the hospitality industry.
Strong knowledge of hotel financial systems such as HMS, SunSystems, Opera PMS, Infrasys, Infogenysis Experience with financial reporting tools (e.g., Hyperion, Power BI).

 

Technical Skills:
Understanding of financial processes (AP, AR, General Ledger, Forecasting, Budgeting).
Proficiency in ERP and PMS integration.
Ability to work with IT teams on database management.

 

Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and stakeholder management abilities.
Project management experience is a plus (PMP or Agile certification preferred).

Preferred Experience:
Previous experience in a hotel finance environment.
Exposure to multi-property financial operations.
Familiarity with hospitality industry compliance and tax regulations.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We are fans. Are you?