Mandarin Oriental Downtown, Dubai is looking for a Laundry Attendant to join our Laundry team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Laundry Department in Dubai, the Laundry Attendant is responsible for delivering high-quality laundry services to guests and colleagues. This role ensures that all garments, uniforms, and linens are cleaned, pressed, and presented according to the highest standards of Mandarin Oriental Downtown, Dubai. Laundry Attendant reports to Laundry Supervisor.

As a Laundry Attendant, you will be responsible for the following duties:

• Manage guest laundry services by collecting, sorting, cleaning, pressing, and inspecting garments per care labels and hotel standards.
• Oversee uniform and linen care, including sorting, cleaning, distributing, repairing, and conducting inventory checks to ensure quality and hygiene.
• Operate laundry machinery safely and effectively, adhering to maintenance and operational guidelines.
• Maintain accurate inventory records and ensure proper storage of uniforms and linens in a clean, organized environment.
• Collaborate with team members and other departments to ensure smooth laundry operations, especially during high-demand periods.
• Respond promptly to guest laundry requests, deliver items on time, handle complaints professionally, and create memorable experiences aligned with MOHG standards.

As a Laundry Attendant, we expect from you: 

• Senior High School Diploma or equivalent required; Vocational training in Textiles, Fabric Care, or Hospitality is a plus.
• At least 1 year of laundry or housekeeping experience in a luxury hotel, with Middle East or pre-opening experience considered an advantage.
• Skilled in operating laundry machinery and using cleaning chemicals safely, with solid knowledge of fabric types and their care.
• Effective verbal and written communication in English is essential; Arabic language proficiency is an asset.
• Strong attention to detail, problem-solving ability, and capacity to manage multiple tasks independently.
• Physically fit to perform demanding tasks, with flexibility to work overnight shifts and maintain a professional appearance.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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