Mandarin Oriental Downtown, Dubai is looking for a Dry Cleaner to join our Laundry team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Laundry Department in Dubai, the Dry Cleaner is responsible to ensure that all guest garments and uniforms are meticulously cleaned and finished to the highest standards set by Mandarin Oriental Downtown, Dubai. Dry Cleaner reports to Laundry Supervisor.

As a Dry Cleaner, you will be responsible for the following duties:

• Operate dry-cleaning equipment and handle chemicals safely, treating garments according to care instructions and using appropriate washing, drying, and stain removal methods.
• Conduct thorough inspections of garments before and after cleaning, hand-washing delicate items when needed, and notifying guests if stains cannot be removed.
• Support garment pressing and finishing processes to ensure a polished and professional presentation of all laundered items.
• Maintain cleanliness and organization of the laundry area, ensuring equipment is properly maintained and safe to use.
• Collaborate with team members to promote a positive work environment, assist with daily operations, and contribute to performance development and continuous improvement.
• Respond to guest inquiries and complaints regarding laundry services with professionalism, aiming to exceed expectations and create memorable service experiences in line with MOHG Legendary Quality Experiences.

As a Dry Cleaner, we expect from you: 

• High School Diploma or equivalent required; a Vocational Diploma in Textiles, Fabric Care, or related field is preferred.
• At least 2 years of dry-cleaning experience in a luxury hotel environment; Middle East experience is a plus.
• Proficient in operating dry-cleaning equipment and using chemicals safely, with strong expertise in fabric care, stain removal, and garment handling.
• Effective verbal and written communication in English is essential; Arabic language skills are an added advantage.
• Detail-oriented with strong organizational and problem-solving skills; able to manage multiple tasks efficiently.
• Physically capable of standing for long periods and handling labour-intensive tasks, with flexibility for overnight shifts and a professional demeanour.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We’re Fans. Are you?