Mandarin Oriental, Doha is looking for a Housekeeping Coordinator to join our Housekeeping team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
As Housekeeping Coordinator, you will be responsible for the following duties
Answer all telephone calls coming into the Housekeeping office
Ensure that all colleagues log in and out their used devices
Keep track of any incoming requests in log book and make sure to follow up accordingly
Coordinate and distribute guest requests and ensure they are addressed
Manage early arrivals/VIPs’ special requests by continuously providing update for Housekeeping Supervisors on priority of rooms needed
Update additional credits/rollaway beds and baby cots
Inform Executive Housekeeper of all requests coming in from the Serviced Apartments
Enter any maintenance requests into HotSOS system
Log and store all lost&found items together with the Housekeeping Manager
As Housekeeping Coordinator, we expect from you:
Senior School qualifications or equivalent is mandatory
Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is beneficial
Minimum 1 year of experience working in a 5-star hotel environment.
A minimum of 1 year of housekeeping experience
Previous working experience in the Middle East is beneficial
Good housekeeping, chemical, linen and machinery knowledge is mandatory
Positive attitude and problem solving skills
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
To clean and maintain the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regards to Mandarin Oriental Standards. To maintain all areas of the hotel free o...
We are looking for a Housekeeping Supervisor to join the Mandarin Oriental Palace, Luzern Team!
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Wir suchen ab sofort eine:n Housekeeping Supervisor für unser Mandarin Oriental Palace, Luzern Team!
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