Join Our Legendary Journey – Mandarin Oriental, Suzhou

At Mandarin Oriental, we turn moments into memories. In 2027, we will bring our world-renowned hospitality to Suzhou, introducing a new luxury urban resort in one of China’s most historic and culturally significant destinations.

Located on the east bank of Jinji Lake, Mandarin Oriental, Suzhou will offer a serene lakeside setting surrounded by landscaped gardens, parks and waterfront walkways, while providing convenient access to the city's commercial, retail and cultural attractions. Designed to reflect the Group's commitment to luxury, craftsmanship and exceptional service, the hotel will welcome both leisure and business travellers seeking distinctive experiences.

The hotel will feature 146 guestrooms and suites, many with balconies and views across Jinji Lake and the Suzhou skyline. Facilities will include:

• Three restaurants, a lounge, bar and cakeshop
• Outdoor dining within landscaped garden settings
• Spa and wellness facilities featuring Mandarin Oriental's signature therapies
• A fitness centre and indoor swimming pool
• Meeting and event spaces for business and social gatherings
• A Children's Club offering activities for families

Mandarin Oriental, Suzhou will bring the Group's legendary service and distinctive Asian heritage to one of China's most celebrated destinations, creating exceptional experiences rooted in luxury, culture, wellness and craftsmanship.

Your Career, Elevated

We are seeking passionate individuals who share our dedication to excellence, craftsmanship and legendary service. As part of our pre-opening team, you will help shape the future of luxury hospitality in Suzhou and create unforgettable experiences for our guests and colleagues alike.

We welcome expressions of interest across all departments and levels.

What We Value

• A genuine passion for luxury hospitality and personalised service
• A commitment to excellence, teamwork, integrity and continuous learning
• Strong communication and interpersonal skills
• Mandarin is required and English is preferred; additional language skills are advantageous
• Previous luxury hospitality experience is an advantage, though individuals with the right mindset, attitude and passion are encouraged to apply

Why Mandarin Oriental?

• Be part of a globally recognised luxury hospitality brand with a heritage of excellence
• Join a culture built on respect, collaboration, wellbeing and continuous development
• Access opportunities for career growth and international mobility across the Mandarin Oriental portfolio
• Contribute to the successful opening of one of the Group's newest destinations in China

Are You Ready to Craft Unforgettable Moments?

Submit your Expression of Interest today and take the next step in your career with Mandarin Oriental, Suzhou.

Please Note

• Only shortlisted candidates who meet the requirements of the position will be contacted.
• Response timelines may vary depending on application volume.
• Applicants must meet all applicable employment, visa and local regulatory requirements.
• Internal applicants should inform their manager and People & Culture Director before submitting an application.