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External Expression of Interest - Hangzhou

  • 545390
  • Full time
  • Mandarin Oriental, Hangzhou
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Join Our Legendary Journey – Mandarin Oriental, Hangzhou

At Mandarin Oriental, we turn moments into memories. In early 2027, we will bring our world-renowned hospitality to Hangzhou, introducing a new luxury destination in one of China’s most culturally significant and picturesque cities.

Located within the prestigious Westlake 66 luxury mixed-use development and near the iconic West Lake, a UNESCO World Heritage Site, Mandarin Oriental Hangzhou will offer refined luxury, legendary service, and immersive destination experiences in the heart of the city. With convenient access to Hangzhou’s primary business districts, the hotel will cater to both leisure and business travellers seeking exceptional hospitality experiences.

The hotel will feature 194 guestrooms and suites, along with an extensive collection of luxury facilities and experiences, including:

  • Four restaurants and bars
  • Extensive spa and wellness facilities featuring Mandarin Oriental’s signature therapies
  • A fitness centre and indoor swimming pool
  • Elegant meeting and event spaces for both business and social gatherings

Mandarin Oriental Hangzhou will bring the Group’s legendary service and distinctive Asian heritage to one of China’s most dynamic destinations, delivering exceptional experiences rooted in luxury, culture, wellness, and craftsmanship.

Your Career, Elevated

We are seeking passionate individuals who share our dedication to excellence, craftsmanship, and legendary service. As part of our pre-opening team, you will help shape the future of luxury hospitality in Hangzhou and create unforgettable experiences for our guests and colleagues alike.

We welcome expressions of interest across all departments and levels.

What We Value:

  • A genuine passion for luxury hospitality and personalized service
  • A commitment to excellence, teamwork, integrity, and continuous learning
  • Strong communication and interpersonal skills
  • Proficiency in Mandarin and English is preferred; additional language skills are advantageous
  • Previous luxury hospitality experience is an advantage, though individuals with the right mindset, attitude, and passion are encouraged to apply

Why Mandarin Oriental?

  • Be part of a globally celebrated luxury hospitality brand with a heritage of excellence
  • Join a culture built on respect, collaboration, wellbeing, and continuous development
  • Access exciting opportunities for career growth and international mobility within the Mandarin Oriental portfolio
  • Contribute to the successful opening of one of the Group’s newest luxury destinations in China

Are you ready to craft unforgettable moments?

Submit your Expression of Interest today and take the first step toward an extraordinary career with Mandarin Oriental Hangzhou.

Please note:

  • Only shortlisted candidates who meet job requirements will be contacted.
  • Response timelines may vary depending on application volume.

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Front Office Manager

Mandarin Oriental, Hangzhou
Mandarin Oriental, Hangzhou is looking for a Front Office Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Hangzhou is a forthcoming five-star luxury hotel set within the prestigious Westlake 66 mixed-use development, near the UNESCO-listed West Lake. Scheduled to open in 2027, the hotel will feature 194 elegantly designed guestrooms and suites, complemented by four restaurants and bars, extensive meeting and event spaces, and world-class wellness facilities including a signature spa, fitness centre, and indoor pool. Blending contemporary sophistication with cultural heritage, the hotel is designed as a serene retreat in one of China’s most vibrant cities, offering seamless access to Hangzhou’s key business districts and leisure attractions.

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Mandarin Oriental, Suzhou
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