Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.  

Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.  
Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.

Duties and responsibilities:

• Assist the Executive Chef to plan and price menus and food and adhere to agreed prices/budgets, maintaining the applicable quality standards 

• Be responsible for the supplies’ orders, arrival and quality control as regards the pastry section of the kitchen 

• Be responsible for the preparation and cooking of the pastry demands of all the F&B outlets of the resort, banqueting events, breakfast and In Room Dining operations as well as guests’ welcome amenities 

• Manage the pastry team operations, assigning proper training and workloads to pastry team colleagues 

• Ensure compliance to sanitation, hygiene, health and safety legislation and the resort’s organizational and quality requirements  

• Investigate and resolve guests’ complaints 

• Maintain accurate records as required and report as agreed 

• Adhere to the resort and MOHG’s policies and procedures 

• Be part of special projects as are reasonably required from the Executive Pastry Chef role 

• Be responsible for the equipment furnished and ensure that it is used and maintained according to the training provided 

• Attend regular trainings to maintain and update the knowledge, technical skills and qualifications that are necessary to perform the role 

Requirements:

• At least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Hospitality/Tourism or equivalent   

• Good knowledge of English is required 

• Minimum 5-years experience in the current or similar position within a 5-star luxury hotel 

• Able to manage and develop a team 

• Project- and time-management skills 

• Able to work under pressure in a fast-paced environment 

• Flexibility is required, including working on week-ends and bank holidays 

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. 

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.