Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Director of F&B is responsible for the smooth and efficient operations of the whole Food & Beverage Department. Devises and implements short-term tactics and long-term strategies to maximize effectiveness of the function, to contribute to improved market share and to increase overall food and beverage profitability.

Duties & Responsibilities:

• Leads the Food & Beverage operations.
• Ensures guest feedback and comments are adequately handled.
• Provides leadership and support for all direct reports and other colleagues in the division and maintains effective colleague relations.
• Ensures the colleagues' career path and development needs are prioritized and documented along with performance management and a positive work environment is established and maintained.
• Conducts such functions as interviewing, hiring, employee orientation, performance reviews, coaching, counselling, and dismissal if necessary to ensure appropriate staffing and productivity reviews.
• Participates in public relations activities or promotional activities for the Food & Beverage division.
• Leads all the functions of Food & Beverage division, facilities, and financial performance to ensure maximum departmental profit and cost efficiency is achieved.
• Keeps food & beverage cost in line with Budget.
• Analyses sales mix, food and beverage costings and pricing on regular basis.
• Monitors market prices and makes revisions whenever needed.
• Reviews and analyses market trends globally and locally in order to keep up to date in our operation.
• Leads the implementation of new Food & Beverage concepts and projects.
• Participates in the preparation of the annual budget and marketing plan, taking ownership for the Food & Beverage Division sections.
• Prepares Food & Beverage annual Capex plan and management of Capex projects and expenditure.
• Continually seeks ways to improve revenues and efficiency in all Food & Beverage venues.
• Is responsible for and accountable for the Food & Beverage departmental operating budgets.
• Is aware of, and complies with, safe working practices as laid down under FHLSS&E, HACCP and Health & Safety guidelines. This will include awareness of any specific hazards at your workplace.

Qualifications / Experience:

• EU Passport or valid Residence Permit is mandatory in order to work in Greece.
• Minimum 2 years’ experience as Director of F&B within a luxury hotel brand. International experience will be considered as a plus.
• Degree in Hospitality Management or relevant proven experience.
• Fluency in English. Fluency in Greek will be considered as a plus.
• Advanced knowledge of Microsoft Office Suite; Outlook, Word, Excel, and PowerPoint.
• Knowledgeable of all aspects of food and beverage operations, including restaurants and bar management, banqueting, room service, culinary and stewarding.
• Strong experience in driving marketing and public relation activities in Food & Beverage.
• Current knowledge of international hospitality Food & Beverage trends.

Behavioural skills / Attributes:

• Ability to work in a dynamic environment.
• Excellent interpersonal and managerial skills.
• Customer focused and team oriented.
• Flexibility and adaptability, with high energy level.
• Ability to effectively organize and manage multiple projects and priorities.
• Highly self-motivated and detail-minded.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance.
• Free meals at Colleagues' Dining.
• Laundry services.
• Colleague recognition and reward program.
• Learning & Development Program.
• Colleague Social events and Wellness programs.
• Workplace Support line that covers all pillars of wellness for colleagues.
• Various discounts provided within the Resort and in the nearby area hotels & shops.
• Task force Opportunities across the Group of Mandarin Oriental.
  MORate: Experience any Mandarin Oriental Hotel Group in the world at a special rate.
  MOComp: Complimentary room nights and a selection of additional benefits and discounts through our new MOcomp benefits program.