Support company’s philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
To be able to lead and communicate with his/her colleagues during the restaurant operation
To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with your outlet manager to actively encourage a professional and dedicated team.
To assist the Outlet Manager/Asst Outlet Manager in enabling employees to consistently achieve the service and product delivery standards with a high degree of client care and service at all times
Oversees the set-up and operation of a station/section in a restaurant
Provide services for guest such as order taker, promoting the restaurant food and beverages.
Provide recommendation and prepare wine choice for the guest.
To co-ordinate the service of food and beverage efficiently and accurately.
To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
To involve with service related to VIP guests
To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the Outlet Manager/Assistant Outlet manager, followed by effective communication
To identify and carry out any specific training and development needs among the team
To perform and check all duties related to restaurant opening/closing check list
Perform any other reasonable duties as required by the Outlet Manager/Asst Outlet Manager
To carry out and supervise daily, weekly and monthly inventory
Responsible for cash float and cashiering
To maintain and order all the store requisition
To prepare and maintain Buffet Tags
To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Jakarta/Group generally
Main Responsibilities:
Report directly to the Guest Service Centre Manager.
To ensure customer satisfaction from arrival to departure in accordance with Mandarin Oriental Hotel Group standards and procedures manual and the Legendary Quality Exper...
Apply now if you are looking for a place to learn, sharpen your skills and explore what it is like to work for a dynamic and multicultural business environment
Apply now if you are looking for a place to learn, sharpen your skills and explore what it is like to work for a dynamic and multicultural business environment.
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