Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class

Duties and Responsibilities

Ensure that all staff arrive for and finish shifts at correct time

Develop strategies to ensure staff are correctly managed and staff problems can be remedied

Ensure that tables are arranged and set up accordingly

Ensure that service stations are correctly arranged and set-up

Ensure that all staff are familiar with correct billing procedures

Maintain all equipment in good condition and ensure staff are trained to handle all of it.

Arrange daily meetings for staff/attend daily meetings

Attend all training sessions arranged by MO

Ensure up-to-date training materials are circulated to relevant staff

Ensure small groups of VIP guests are catered for according to MO standards

Ensure correct quality and presentation of all dishes and drinks is being communicated to staff

Requirements

Minimum of 5 years experience in a supervisory position, preferably in luxury hotel/bar

environment

Reading, writing and oral proficiency in the English language

Reading, writing and oral proficiency in the local language

Highly self motivated and able to motivate others

Work in a safe, prudent and organized manner

Have an in-depth knowledge of food and its preparation

Have a good knowledge of wine and beverages

Be able to relate to all levels of guest and management

Have the ability to handle multiple tasks at one time

Must have excellent attention to details, and extensive service knowledge

Have mathematical skills, computer software aptitude and some hotel operation knowledge.