MANDARIN ORIENTAL
Mandarin Oriental Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences in prime destinations worldwide. The Group is increasingly recognised for creating some of the world's most sought-after properties, providing 21st-century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design, a strong sense of place, and luxury hotels right for their time and place.
MANDARIN ORIENTAL, MARRAKECH
Mandarin Oriental, Marrakech, is set among 20 hectares of landscaped gardens filled with the scent of 100,000 roses. The snow-capped Atlas Mountains provide a stunning backdrop. Located just 10-minute drive from the city’s heart and the historic Medina, the hotel offers 56 private villas inspired by Berber and Andalusian-Arabic influences. All have secluded walled gardens, swimming pools and hot tubs, extensive areas for sunbathing, and shaded alfresco dining. Seven additional spectacular suites, each with its own rooftop plunge pool, feature panoramic vistas of the gardens and the surrounding countryside. There are a variety of exceptional restaurants and bars and a world-class spa offering the Group’s renowned signature treatments and treatments inspired by Moroccan traditions. The group’s unparalleled service, allied to the best traditions and hospitality of the Moroccan Kingdom, completes the luxury experience.
We are looking for a Banquet & Sales Manager to join our Sales & Marketing Team.
The Banquet & Sales Manager is responsible for driving banquet and event sales while ensuring seamless planning and execution of all events within the hotel. This role combines proactive sales efforts with hands-on operational oversight to deliver exceptional guest experiences aligned with the hotel’s standards of luxury and excellence.
Proactively solicit and secure banquet and event business through sales calls, networking, and client relationship development.
Prepare proposals, contracts, and follow-ups for potential clients, ensuring timely and professional communication.
Collaborate with the F&B, culinary, and operations teams to plan and execute events according to client specifications and hotel standards.
Oversee all aspects of event execution, including setup, menu coordination, audiovisual needs, and guest flow.
Ensure a high level of client satisfaction by delivering personalized service and promptly resolving any concerns or issues.
Monitor banquet sales performance and report on key metrics, forecasts, and budgets.
Maintain an updated knowledge of industry trends, local market conditions, and competitor activities.
Participate in the development and implementation of sales strategies to achieve revenue goals.
Minimum 3–5 years of experience in banquet or event sales within a luxury hotel or high-end event venue.
Strong understanding of event planning, logistics, and operations.
Proven ability to build and maintain strong client relationships.
Excellent communication, negotiation, and organizational skills.
Proficiency in hotel management systems is preferred.
Fluency in French & English is required; additional languages such as Arabic are a plus.
Ability to multitask in a fast-paced, client-focused environment.
A team player with a proactive and results-oriented approach.
An inspiring work environment with a renowned luxury hospitality brand
Opportunities for professional development and career growth
Competitive compensation and benefits package
A chance to be part of creating unforgettable guest experiences
Thank you
