Assistant Overnight Security Manager

Mandarin Oriental New York is looking for an Assistant Overnight Security Manager to join our Security team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.

About the job

Based at the Mandarin Oriental New York within the Security Department in New York City, the Assistant Overnight Security Manager is responsible for assisting the Assistant Director of Security in establishing and implementing security policies and procedures in accordance with Mandarin Oriental corporate guidelines, and insuring compliance to all local, state and federal regulations.

The Assistant Overnight Security Manager will report directly to the Assistant Director of Security.

As Assistant Overnight Security Manager, you will be responsible for the following duties:

• Supervise and provide guidance/support to Security Supervisors and House Officers.
• Create a safe and secure environment for our guests and colleagues.
• Assist in development and training of all employees on all OSHA related rules and regulations.
• Review and follow-up on all incident, loss and accident reports.
• Assist in the implementation of hotel’s key control program.
• Be responsible for the fire life safety policies and procedures.
• Develop and train all colleagues in emergency procedure preparedness.
• Ensure compliance of Key Control Policy by auditing procedures.
• Represent Asst. Director of Security in his/her absence.
• Act as systems administrator for access control system and CCTV systems.
• Assist in the follow-up of all incident, accident and loss reports.

The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.

As Assistant Overnight Security Manager, we expect from you: 

• A minimum of 2 years of supervisory experience in a private security environment.
• A minimum of 1 year experience in a luxury market.
• Must possess a certificate of fitness as a Fire Safety Director.
• Excellent communication skills.
• Must excel in training, leading and motivating colleagues.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Salary and Benefits:

•  Salary $75,000 - $80,000 yearly
• A competitive benefits package, including health, dental and vision, 401(K), etc

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture.

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