Mandarin Oriental Pudong, Shanghai is looking for an Assistant Restaurant Manager to join our Food & Beverage Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department, The Assistant Restaurant Manager reports to the Restaurant manager.

As Assistant Restaurant Manager, you will be responsible for the following duties:

The Assistant Restaurant Manager contributes to the operational and financial aspects of the restaurant operation. He/she offers support to the Restaurant Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards.

As Assistant Restaurant Manager, we expect from you: 

• Minimum of 3 years' experience in a supervisory position, preferably in luxury hotel/restaurant environment
• Reading, writing and oral proficiency in the English language
• Reading, writing and oral proficiency in the local language
• Highly self-motivated and able to motivate others
• Work in a safe, prudent and organized manner
• Have an in-depth knowledge of food and its preparation
• Have a good knowledge of wine and beverages
• Be able to relate to all levels of guest and management
• Have the ability to handle multiple tasks at one time
• Must have excellent attention to details, and extensive service knowledge
• Have mathematical skills, computer software aptitude and some hotel operation knowledge.
• Knowledge of specific hospitality industry applications
• Ability to recognize customers and remember their preferences
• Actively looking to be ‘Best in class’
• Actively looking to use the career development within MOHG
• Desire to understand and research competition
• Committed to improvement and knowledge of hospitality outside work
• Multi-lingual
• Knowledge of specific hospitality industry applications is desirable
• Globally recognized F&B certification requested
• Bachelor’s degree in hospitality or another related field

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance).
• Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus.
• Delicious work buffet meals & various team building activities.
• Support the internal talent transfer plan of the group worldwide.

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