Mandarin Oriental Pudong, Shanghai is looking for an Assistant Restaurant Manager to join our Food & Beverage Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department, The Assistant Restaurant Manager reports to the Restaurant manager.

As Assistant Restaurant Manager, you will be responsible for the following duties:

The Assistant Restaurant Manager contributes to the operational and financial aspects of the restaurant operation. He/she offers support to the Restaurant Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards.

As Assistant Restaurant Manager, we expect from you: 

Minimum of 3 years' experience in a supervisory position, preferably in luxury hotel/restaurant environment

Reading, writing and oral proficiency in the English language

Reading, writing and oral proficiency in the local language

Highly self-motivated and able to motivate others

Work in a safe, prudent and organized manner

Have an in-depth knowledge of food and its preparation

Have a good knowledge of wine and beverages

Be able to relate to all levels of guest and management

Have the ability to handle multiple tasks at one time

Must have excellent attention to details, and extensive service knowledge

Have mathematical skills, computer software aptitude and some hotel operation knowledge.

Knowledge of specific hospitality industry applications

Ability to recognize customers and remember their preferences

Actively looking to be ‘Best in class’

Actively looking to use the career development within MOHG

Desire to understand and research competition

Committed to improvement and knowledge of hospitality outside work

Multi-lingual

Knowledge of specific hospitality industry applications is desirable

Globally recognized F&B certification requested

Bachelor’s degree in hospitality or another related field

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance).
• Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus.
• Delicious work buffet meals & various team building activities.
• Support the internal talent transfer plan of the group worldwide.

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