It is the mission and intent of this position that the incumbent will provide the highest level of customer focused service, to ensure the guest experience is one that is beyond and expectations of the guest and aligned with our Legendary Quality Experiences.
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions and retail sales transactions. The Spa Concierge will also assist with guest inquiries about the facility or treatments offered via telephone or in person.
The Spa Concierge reports directly to the Spa Supervisor and directly communicates and services guests.
A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.
It is...
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 29 hotels and eight residence...
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the ...
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