It is the mission and intent of this position that the incumbent will provide the highest level of customer focused service, to insure the guest experience is one that is beyond and expectations of the guest and aligned with our Legendary Quality Experiences.
The Spa Attendant is to provide personal assistance to any guest arriving for spa treatments, private training sessions, or use of the heat and water experiences. Spa Attendants will provide tours of the spa facility and escort guests to and from treatments. Spa Attendants will maintain the daily operating cleanliness, tidiness and ensure towel supplies are constantly replenished within following areas: locker room, fitness, indoor pool areas, and all applicable back of the house areas.
The Spa Attendant reports directly to the Spa Supervisor and directly communicates with and services guests.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 29 hotels and eight residence...
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the ...
A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.
It is...
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