Senior Sales Manager
Mandarin Oriental Mayfair, London
We are looking for a Senior Sales Manager to join our pre-opening team here at Mandarin Oriental Mayfair, London.
Purchasing Manager
Mandarin Oriental Savoy, Zurich
We are looking for a Purchasing Manager to join our pre-opening Team at Mandarin Oriental Savoy, Zurich.
Telephone Manager 总机经理
Mandarin Oriental Pudong, Shanghai
15 Mar 2024
A five-star luxury hotel located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
上海浦东文华东方酒店是一家豪华酒店，坐落在黄浦江堤之上，地理位置得天独厚。 酒店位于浦东金融区中心，将时尚风范、舒适和一流服务完美集于一身。
Americas - Engineer II ($500 sign on bonus)
Mandarin Oriental, Boston
The Engineer II is responsible for the safety and comfort of all guests, colleagues and visitors of Mandarin Oriental, Atlanta and the operation, maintenance & repair of all hotel equipment.
It is the mission and intent of this position that the Engineer will be responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. In accordance with Mandarin Oriental corporate guidelines and ensure compliance to all local, state and federal regulations. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all-building equipment and rooms. Complete other special projects assigned periodically by the Director of Engineering and the Assistant Director of Engineering.
The Engineer will report directly to the Assistant Director of Engineering.
Americas - Chiller Plant Operator ($500 sign on bonus)
Mandarin Oriental, Boston
31 May 2023
The Chiller Plant Operator Duties and Responsibilities
1. Major responsibilities:
• Create a safe and comfortable environment for our guests and colleagues by operating maintaining and repairing all Major Base Building Systems in an efficient manner.
• Conduct rounds of the facilities plants as well as all other mechanical areas.
• Daily operation and adjustment of the facilities BAS.
• Assist guests and colleagues on all Engineering related enquiries relative to Major Base Building Mechanical systems.
• Immediately report any mechanical deficiencies to the Assistant Chief or Chief Engineer for immediate action.
• Serve as a member of hotel emergency response team.
• Assist Fire Safety Director and conduct related responsibilities.
• Comply with all hotel rules and regulations.
• Constantly maintain a high degree of professionalism at all times.
• Assist when needed in other areas of hotel in the event of an emergency.
• Other duties as assigned by management.
Americas - Massage Therapist ($500 Sign on Bonus)
Mandarin Oriental, Boston
The Massage Therapist is responsible for, but not limited to, performing as trained all spa treatments to guests in a professional and pleasant fashion.
Under the guidance of the Spa Director and within the limits of the Mandarin Oriental Policies, ensure that all operational procedures, codes of conduct and standards of appearance set down by the Spa Treatment Manager are adhered to by all staff. Help create a happy and motivated team and ensure the smooth running of the spa at all times.
The Spa Therapist reports directly to the Treatments Manager.
Americas - Senior Group Sales Manager
Mandarin Oriental, Boston
30 Apr 2023
The Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
Our Hotel
This position is located at Mandarin Oriental Boston. Holding both the AAA Five Diamond and the Forbes Five-Star awards, Mandarin Oriental, Boston enjoys a coveted location in beautiful Back Bay. With a sophisticated yet relaxed atmosphere, the hotel offers the perfect blend of luxury and style.
The incumbent is responsible for the servicing and management of specific accounts within an assigned area. They will use their experience to support the Associate Director of Sales in focusing and motivating the sales team to achieve the room night goals for their particular market segment as laid out in the Marketing Plan.
They will generate rooms business from existing and potential accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel.
The Senior Group Sales Manager will report to the Associate Director of Group Sales with collaborative support and supervision from the Director of Sales and Marketing.
Americas - On-Call Steward
Mandarin Oriental, Boston
It is the intent for the incumbent to be responsible for and to perform cleaning, pot/dish washing, removal of garbage/boxes, silver polishing, sweeping, moping and any other cleaning or organizational activity that may come up including inside of coolers and kitchen area. The incumbent will also help with plate up and assist in kitchen as required. Flexibility and helpful attitude will be maintained.
The Steward is ultimately responsible for the cleanliness of the heart of the house as well as maintaining the equipment throughout the property. Insure that they personally receive the appropriate and mandatory training in health and safety and Mandarin Oriental required training in HACCP.
The Steward will report directly to the Stewarding Supervisor/ Executive Sous Chef and be responsible for steward operations.
Americas - Part Time Spa Attendant
Mandarin Oriental, Boston
30 Jun 2023
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 29 hotels and eight residences in 19 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.
Americas - Bell Person
Mandarin Oriental, Boston
The Bellperson is responsible for escorting guests to their destination, handling, delivering, storing of guests’ luggage, communication of information, guest requests and familiarity with and ability to demonstrate the guest room technology.
It is the mission and intent of this position that the Bellperson will provide overall guest satisfaction by creating a delightful arrival and departure experience.
The Bellperson reports directly to the Front Office Management Team.
Americas - General Accountant
Mandarin Oriental, Boston
It is the mission and intent of this position that the General Accountant will assist the Director of Finance & Assistant Director of Finance in compiling & analyzing data related to all Revenue generating facets of the hotel credit and related decisions for the Hotel. This individual will present suggestions for improvements and meaningful solutions to daily revenue and adjustment issues, as they occur.
This position performs all of the daily audit procedures necessary to ensure the balance & accuracy of all the financial operations and corresponding records. Responsibilities include preparation of various daily reports, assisting in general ledger and month-end closing activities and reporting and working closely with all revenue generating departments to ensure accurate daily reporting of Revenues for the Hotel. This individual must ensure adherence to proper revenue policies & procedures in accordance with all GAAP, Governmental & Mandarin Oriental Hotel Group Standards.
Commis
Mandarin Oriental, Canouan
7 Apr 2023
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and nine residences in 24 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.
Housekeeping - Houseman
Mandarin Oriental, Canouan
31 Mar 2023
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and nine residences in 24 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.
Americas - Guest Service Agent ($500 Sign on Bonus)
Mandarin Oriental, Boston
31 Jul 2023
A Front Desk Agent will be responsible for the check-in and check-out process as well as answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.
It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand.
The Front Desk Agent reports directly to the Director Of Front Office and Front Office Managers.
Demi Chef de Partie
Mandarin Oriental Hyde Park, London
We are looking for a Demi Chef de Partie to join our MOLON Kitchen team here at Mandarin Oriental Hyde Park, London.
