Front Office Supervisor 前厅主管
Job no: 539367
Work type: Full time
Location: Beijing, China
Categories: Various categories
- Create and strategise duties and responsibilities of Front Office colleagues and ensure that work processes are in a logical order
- Ensure proper staffing at all times
- Ensure that Legendary Quality Experiences, policies and procedures are properly understood and followed through
- Perform all aspects of colleague and training functions, including hiring, performance appraisals, counselling, coaching, training, disciplinary actions
- Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff
- Ensure that the Legendary Service Training manual is continuously updated, maintained and used effectively
- Perform any other reasonable duties as required by the Front Office Manager or the Rooms Manager.
- To respond to changes in the Rooms function as dictated by the industry, company and hotel.
- Ensure there is strong relationship and constant communication with the Housekeeping team.
- To attend training sessions and meetings as and when required.
- Perform any tasks as assigned by the Management
Advertised: China Standard Time
Application close: China Standard Time
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