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Waiter

  • JR-01272
  • Food & Beverage
  • Full time
  • Permanent
  • Mandarin Oriental, Kuala Lumpur

Scope of Position

The Banquet Waiter/ Waitress performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed. He/ she is responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during banquet and outdoor functions. Additionally, work as a team to follow through with the proper and timely set-up and execution of banquet events.

Responsibilities

General

  • Review and understand Banquet Event Orders (BEO) or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the guest request
  • Read and execute specifications listed on the Banquet Event Orders
  • Attend all pre-shift meetings to ensure events flow smoothly
  • Be in communication with the Banquet Supervisor/ Captain regarding any special needs
  • Assist in ensuring that each events are on time as per the banquet event course
  • Provide good, efficient and consistent high quality of service to the organizers, events managements and guests
  • Serving food and beverage in accordance to the Sequence of Service and Legendary Quality Experience
  • Ensure operational compliance to legal regulations and other requirements
  • Possess good knowledge of all Banqueting menu being offered at any one time
  • Possess good knowledge of events setting/table plan
  • Perform any duties as required by the Manager or the Supervisor from time to time

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