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Technology Project Leader

  • JR-04285
  • Information Technology
  • Full time
  • Permanent
  • Corporate Office, London

Mandarin Oriental is looking for a Technology Project Leader to join our Group IT team.


Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.


Based within the Group IT Department in London, the Technology Project Leader will lead the end-to-end execution of hotel and branded residence openings across Mandarin Oriental. The role reports to the Vice President, Technology Operations.

As Technology Project Leader, you will be responsible for:

  • Leading the planning and delivery of hotel and residential openings and management takeovers, ensuring alignment with brand vision and compliance with Product Standards and Guidelines.

  • Collaborating with design and development teams to uphold brand standards.

  • Overseeing FF\&E and OS\&E procurement, ensuring premium quality and timely installation.

  • Acting as liaison between ownership groups, brand teams, and operational leaders.

  • Facilitating cross-functional collaboration with IT, People & Culture, Finance, Operations, Technical Services, and Marketing.

  • Conducting site visits and progress reviews with developers and contractors.

  • Coordinating pre-opening activities including training and system implementation.

  • Identifying risks and implementing mitigation strategies to protect timelines and brand reputation.

  • Ensuring adherence to MOHG Technology product standards and Information Security guidelines.


What we expect from you:

  • 5+ years of IT experience with international exposure, including 3+ years in hospitality.

  • Strong leadership, communication, and stakeholder management skills.

  • Expertise in hotel systems integration, cybersecurity, and digital transformation.

  • Strong experience with project management tools (Smartsheet, Microsoft Project).

  • ITIL Foundation or higher; PMP or Prince2 certification preferred.


Our commitment to you:

  • Learning & Development: Tailored programmes to help you grow continuously.

  • MOstay: Complimentary nights and attractive rates for you and your loved ones worldwide.

  • Health & Wellness: Comprehensive benefits and wellness programmes globally.

  • Retirement Plans: Competitive plans based on your role and tenure.

  • Local Benefits: A competitive salary and benefits package.


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