Mandarin Oriental, Costa Navarino is looking for a Spa Treatment Manager to join our Spa & Wellness team, for season 2026.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Mandarin Oriental, Costa Navarino within the Spa & Wellness Department in Pylos, the Spa Treatment Manager supervises and coordinates activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. The role focuses on ensuring guest and employee satisfaction and achieving the operating budget. The Spa Treatment Manager reports to the Director of Spa & Wellness.

As Spa Treatment Manager, you will be responsible for the following duties:

• Perform as a professional therapist, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Head of Department.

• Possess a Duty Manager role, overseeing Guests, Spa Reception and Retails, Relaxation Areas, Treatments, Male and Female Changing Rooms, Swimming Pool, Heat and Water Experiences, Linen Room, Storages, Preparation Room and Offices.

• Write, train and ensure all SOPs are followed as per LQE standards.

• Review treatment rooms cleanliness and maintenance standards, and report issues to engineering.

• Be accountable for all professional stock in the spa, and complete monthly stock take and orders.

• Conduct monthly therapy team meeting and daily briefings, and attend monthly spa meetings and Hotel daily briefing as and when the Spa & Wellness Director is not on the property.

As Spa Treatment Manager, we expect from you: 

• Valid EU Passport or Hellenic Residence Permit.

• Diploma, Advanced/Higher/Graduate Diploma, Professional Degree, Hospitality/Tourism/Hotel Management in Beauty, and Spa.

• 3 years’ experience in a luxury hotel setting.

• Working knowledge of skin care therapies, beauty products and trends.

• Knowledge of holistic concepts and treatments.

• Knowledge of current spa trends, industry, and philosophy.

• Fluency in English & Greek.

• Prior experience in a new opening luxury hotel environment will be considered as a plus.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Task force opportunities across the Group of Mandarin Oriental. Depending on your role, you may have the opportunities to be selected as a Cultural Exchange Ambassador. CEAs help to spread our unique Oriental heritage and act as role models, demonstrating how Colleagues will work together to deliver on our vision, mission and philosophies.

• Accommodation and laundry of linen.

• Three complimentary meals per day at our Colleague restaurant.

• Uniform and laundry of uniform.

• Private Medical Insurance.

We’re Fans. Are you?