Mandarin Oriental Pudong, Shanghai is looking for a Sommelier to join our Food & Beverage Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department. The Sommelier reports to the Restaurant manager.

As Sommelier, you will be responsible for the following duties:

The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service.

As Sommelier, we expect from you: 

• Mandatory
• Educational level:
  Bachelor’s degree in hospitality or other related field
  Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust
• Work experience:
  Minimum of 3 years' experience in a similar position, preferable in luxury hotel/restaurant environment
• Personal qualities:
  Reading, writing and oral proficiency in the English language.
  Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
  Must be a self-motivator and motivator of others.
  Must work in a safe, prudent and organized manner.
  Must be able to relate to all levels of Guests and management.
  Must have a minimum of 2 years' experience in a similar position, preferably in luxury environment
  Must have the ability to handle multiple tasks at one time.
  Must be able to consistently delight and satisfy our Guest
  Must have very good communication skills
  Must have excellent attention to details, and extensive service knowledge
• Job knowledge:
  Must have an in-depth knowledge of food and preparation
  Must have an advanced-level knowledge of wine
  Must have an in-depth knowledge of beverage and bar related products
  Must have an in-depth knowledge of laws related to beverage service
  Prior experience in a renovation or pre-opening environment is desirable
  Globally recognized F&B certification requested
  Restaurant and or Retail experience that has involved selling of wine and guest relations
  Looking to forge relationships with winemakers and key players in wine-sector
• Desirable
  Established award winning lists

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance).
• Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed WiFi, free gym and shuttle bus.
• Delicious work buffet meals & various team building activities.
• Support the internal talent transfer plan of the group worldwide.

We’re Fans. Are you?