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Server

  • 546821
  • Food & Beverage
  • Full time
  • Mandarin Oriental Bosphorus, Istanbul

As "Server", you will be responsible for the following duties:

  • To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests
  • To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction
  • To greets guests and establish rapport in order to ensure guest satisfaction
  • To ensure that the restaurant is kept clean and inappropriate order at all times
  • To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards
  • To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards
  • To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications
  • To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner
  • To up-sell services and products to our guests at all times, enhancing service and generating increased revenue
  • To perform any tasks relating to billing according to hotel service standards and cashiering policies
  • To report any guest comments or complaints to the manager on duty in In Room Dining allowing prompt corrective action
  • To perform clearing of tables and trays in the wash service area ensuring efficient rotation of silver, china and glassware and keeping breakage to a minimum.

As "Server", we expect from you:

  • Demonstrates a high standard of verbal communication, social skills and up-selling skills
  • Willing to work a flexible schedule and holidays
  • Have a minimum of 2 years’ experience in similar position, preferably in luxury environment
  • Have the ability to handle multiple tasks at one time
  • Ability to set up and maintain food and beverage items in accordance with MOHG standards and HACCP, to ensure guest satisfaction

Host & Hostess

Mandarin Oriental Bosphorus, Istanbul Food & Beverage
Mandarin Oriental is looking for a Host & Hostess to join our F&B team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Türkiye. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus. Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & Bar, offering the most exclusive flavors of Italian cuisine and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

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