Mandarin Oriental, Shenzhen is looking for a Senior Events Sales Manager to join our Events Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The 178-room Mandarin Oriental, Shenzhen is situated in one of the prime spots in the southern city, in the stunning UpperHills building, with a panoramic perspective of the city’s soaring skyline and lush parklands. With easy downtown access, Mandarin Oriental, Shenzhen, has a total of eight restaurants and bars, including a gourmet Cantonese outlet helmed by acclaimed celebrity Chef Fei, as well as a best-in-class Spa and Wellness facilities including a dramatic indoor swimming pool. Well known for its uncompromising levels of personalised and bespoke services, Mandarin oriental, Shenzhen was recognised as the first Forbes travel guide five-star hotel of the city.

About the job

Based at the Mandarin Oriental, Shenzhen within the Sales & Marketing Division in Shenzhen, the Senior Events Sales Manager is responsible for achieving the catering target set for the conference & banquet market in the marketing plan. The Senior Events Sales Manager reports to the Director of Events Sales.

As Senior Events Sales Manager, you will be responsible for the following duties:

• Assist in the establishment of a meeting and conference sales administration, client history and tracing system within the Sales & Marketing
• Conduct regular sales activities to professional conference organizers, corporate meeting planners, wedding planners and relevant associations
• Conduct site inspections for and entertain existing or prospective meeting and conference influences, decision-makers, wedding planners, and end users
• Issue BEO and/or Group Resume and coordinate closely with and provide detailed information to the relevant operations in order to enable the operations to "look after" the client effectively while the event is in-house
• Perform any other reasonable duties as required by the department head
• Promptly sharing leads on corporate FIT and travel trade business with relevant members of the corporate and travel sales team
• Submit sales production and lost business reports. Provide feedback on relevant trends, competitor pricing, creative concepts and any other information

As Senior Events Sales Manager, we expect from you: 

• Minimum 2 years of relevant working experience in similar capacity
• Excellent problem-solving and interpersonal skills
• Ability to function well under pressure, set priorities and adjust to changing conditions
• Highly self-motivated, organized, and able to work both independently and collaboratively
• Fluency in English and Mandarin is required

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?