Mandarin Oriental Jumeira, Dubai is looking for a Security Supervisor to join our Security team.

   Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

   Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

   With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

As Security Supervisor, you will be responsible for the following duties:

• Ensure security officers are briefed prior to deployment daily

• Ensure all outstanding incidents and investigations from previous shifts are followed up on

• Regularly visit duty posts and ensure all deployments are up to standard

• Regularly check log books and other registers to ensure consistency and correct book keeping is maintained

• Escalate incidents to the Assistant Security Manager that require further action in a timely manner

• Check function areas prior to, during and after functions

• Report and follow up on all incidents

• Manage evacuation duties

• Respond to emergency incidents as and when notified and report back details to senior management

• Exercise Emergency Response Team duties and responsibilities as defined in the emergency plan

• Have comprehensive working knowledge on the cause and effect of the fire alarm system, locations of fire exit routes and firefighting equipment

• Conduct training for Security Officers as directed

• Ensure the assistant manager is fully briefed and appraised of any incidents that occur or that are ongoing

• Visit all sites which are under construction/renovation and ensure that all contractors are carrying contractor passes in a visible position and using/wearing appropriate PPE

• Liaise with other departments regarding security policies and procedures

• Maintain relationships with other departments to maintain synergy

• Actively seek out information about changes in the property and/or personnel and brief management on changes

• Counsel security officers on all aspects of performance, attitude and professionalism.

• Ensure that all personnel are competent in performing all tasks as described in the SOP’s

• Ensure daily briefing notes are approved prior to delivery by the assistant security manager

• Check and approve all duty postings prior to publishing

• Ensure all directives issued through the assistant manager are clearly and accurately delivered to all security officers

• Ensure all security officers attend training courses and sessions as required

• To carry out any other reasonable duties as required by ExCom or the Director of Security

As Security Supervisor, we expect from you:

• SIRA approved Security Supervisors’ course

• SIRA Security Supervisors’ license

• High school certificate or equivalent

• Qualified on job trainer

• Minimum 1-year experience in hospitality security

• Ability to understand effective approaches of communication with different individuals.

• Able to communicate clearly with peers and superiors.

• Comfortable in supervising multi-cultural teams

• Knowledge of firefighting equipment

• Knowledge of CCTV operation

• Knowledge of investigations

• Knowledge of crisis management

• First aid and CPR trained

• Knowledge of handling emergency situations and evacuations

• Very good verbal and written communication skills in English.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• A competitive salary and benefits packages

We’re Fans. Are you?