Security Secretary

Mandarin Oriental Sanya is looking for a Security Secretary to join our Security team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Sanya features 278 elegantly designed rooms, suites and private pool villas. The Spa at Mandarin Oriental, Sanya is set in serene surroundings and consists of 18 treatment suites situated in 8 beautifully appointed villas. Each treatment suite includes private steam showers and the couples, VIP suites are furnished with sauna, steam room and oversized bathtub. Some of the luxury treatments on offer include the signature Oriental Essence, Thai, Aromatherapy, Deep Tissue, Aromatherapy, and Mandarin Oriental facial therapies.

About the job

Based at the Mandarin Oriental Sanya within the Security Department in Sanya, the Security Secretary is responsible for providing comprehensive administrative and operational support to the Director of Security and the Security Department. The position ensures efficient document control, reporting, communication, training coordination, compliance administration and departmental record management in accordance with hotel standards, company policies and local regulations.

As Security Secretary, you will be responsible for the following duties:

• Provide administrative support to the Director of Security and Security Management Team.
• Organize departmental meetings, prepare meeting agendas and record minutes.
• Follow up on departmental action plans and management instructions.
• Prepare notices, memorandums, reports, presentations and correspondence.
• Maintain departmental filing systems and document archives.
• Manage office supplies and administrative inventory
• Maintain and update departmental policies, procedures and emergency response plans.

• Ensure all security records are properly filed and archived.
• Manage confidential documents, investigation reports and incident records.
• Track the validity and renewal of licenses, certifications and permits.
• Support internal audits, corporate audits and government inspections.
• Compile daily occurrence reports and incident statistics.
• Maintain records of lost and found, accidents, guest incidents and fire alarms.
• Prepare weekly, monthly and annual reports.
• Generate departmental KPI reports and data analysis.
• Ensure the accuracy, integrity and confidentiality of security data.
• Coordinate departmental training plans and schedules.
• Maintain training records and certification files.
• Assist in organizing fire drills and emergency exercises.
• Monitor completion of mandatory training requirements.

• Support onboarding orientation for new colleagues

• Verify attendance records and leave applications.
• Assist in roster administration and manpower tracking.
• Prepare monthly attendance reports.
• Maintain personnel files and related documentation.

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As Security Secretary, we expect from you: 

• Diploma or above.
• Business Administration, Hospitality Management or Security Management preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Strong communication and coordination skills.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Add any local benefits

• A competitive salary and benefits packages
• Annual Leave and Public Holidays
• Social Insurances and Housing Fund
• Free accommodation and meals

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