Mandarin oriental, Milan is looking for a Security Manager to join our Security Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.

About the job

Based at the Mandarin Oriental, Milan within the Security Department in Milan, the Security Manager is responsible for the overall security and safety of the hotel, as he/she will oversee the entire operational and administrative duties of the Security department. He/ She will ensure conformity to work standards and consistency in carrying out departmental operations of security and safety related to guests and colleagues within the premises of the hotel. The Security Manager reports to the Director of Rooms and the Director of Engineering.

As Security Manager, you will be responsible for the following duties:

• To enforce work standard and follow-up on colleagues work performance about safety/security procedures and standards.
• To update operational information and procedures.
• To coach, counsel, and discipline colleagues as appropriate.
• To oversee and follow-up on overall outsourced security services performance.
• To ensure CCTV surveillance, Alarm, and Patrol systems are in good working order and kept in full respect of the current legislation. These include computer, printers, radio communication sets hardware and operating systems, with double check and tests.
• To conduct and put-up investigation report, in coordination with the outsourced security company.
• To conduct and participate to daily/weekly/monthly security debrief and Security meeting and actively participate in departmental and management programs.
• To oversee safeguard company keys and passwords and the overall Security P&Ps and SOPs.
• To be responsible for all reporting activities and for meeting deadlines and precise completion of all reports and documentation.
• To oversee the incident reports (IR) immediate compilation and by monitoring the outsourced company in gathering/picking up all relevant information from colleagues and witnesses with a detailed documentation and proof.
• To update the Mandarin Oriental GSIICS security management portal within the appropriate time and manner. Provide to instruct / supervise the outsourced staff on the use of the port itself, limited to the tasks accessible to them. 

As Security Manager, we expect from you: 

• At least 5 years of working experience in the related field is required for this position
• To be a computer literate and an avid user of office automation application such as Words, Excel, Visio, etc.
• To possess excellent written and verbal skills in Italian and English

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Competitive Salary, wages, and a comprehensive benefits package
• Meals available at our Employee Restaurant

Position Details:

• Job Level: 1 Livello CCNL Turismo Federalberghi
• Employment Type: Full-time
• Salary Range: € 40.000 - € 50.000 gross per year

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