Mandarin Oriental, Guangzhou is looking for a Sales Coordinator to join our Sales & Marketing team.

Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for crafting time-enriching experiences that transform the ordinary to the exception and guests to fans.

Located in Guangzhou’s Tianhe CBD and designed by tonychi studios, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include Two MICHELIN Stars Jiang by Chef Fei, MICHELIN-Selected Restaurant Ebony, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

 

About the job

Based within the Sales & Marketing in Guangzhou, the Sales Coordinator is responsible for perform secretarial duties and to support the Sales Team Handle all administrative matters relating to the Sales and Marketing office and make decisions within scope of assigned authority. The Sales Coordinator reports to the Assistant Sales Manager.

 

As Sales Coordinator, you will responsible for the following duties:

• Handle all incoming and outgoing correspondence for sales team.
• Collect and sort out all daily incoming mail, telex and fax especially in the morning session due to the accumulation of overnight correspondence.
• Prepare attendance records .
• Attend weekly Sales & Marketing meetings and bi-weekly business development meeting and prepare minutes.
• Handle expense reports for sales team.
• Arrange appointments for sales managers.
• Keep mailing list up-to-date.
• Keep trace file up-to-date.
• Prepare contracts for sales managers
• Handle communication with clients on behalf of sales personnel or in their absence.
• Assist other Sales and Marketing staff with administrative work when necessary.
• Prepare travel arrangements for Sales and Marketing personnel.
• Ensure that overall secretarial/administration task in the Sales & Marketing office are well understood and followed up.
• Perform other tasks, projects and assignments as designated by Hotel Management

 

As Sales Coordinator, we expect from you:

• Degree or diploma holder, preferably in hotel management and with office administration experience.
• Working experience in hotel industry is an advantage.
• Possess energy and take great pride in serving customers.
• Ability to communicate and interact in English, Cantonese and Mandarin with guests, colleagues, and management in a professional manner.
• Well-developed customer service, interpersonal and presentation skills.

 

Our Commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Competitive Benefits Package.

We’re Fans. Are you?

 

广州文华东方酒店现诚聘销售协调员加入市场销售部团队。

你是否渴望成就卓越？是否期望与团队协作取得成功，彰显诚信与尊重，并肩负责任？是否秉持不断成长的信念？我们诚邀你一同不懈追求，卓尔不凡。

文华东方是一家屡获殊荣的酒店集团，拥有及管理全球享负盛名的酒店、度假酒店及酒店管理式住宅，遍布全球最受欢迎的目的地，并拥有强大的发展前景。文华东方酒店集团为宾客提供融合东方魅力的21世纪奢华体验，凭借打造全球多个备受瞩目的项目而日益受到广泛认可。最为人称道的是，文华东方酒店集团致力于打造丰盈时光的体验，将平凡转变为卓越，将宾客转化为粉丝。

广州文华东方酒店位于广州市天河中央商务区核心地段，由季裕棠设计师事务所设计，提供广州城中宽敞的客房体验。酒店的米其林二星粤菜餐厅江-由辉师傅主理、米其林指南入选餐厅悦铂尼、文华饼店和The Loft酒吧为宾客提供了丰富的餐饮选择。蝉联福布斯旅游指南五星水疗奖的水疗中心环境典雅舒适，是这座喧嚣都市中沉思遐想和探索发现的世外桃源。

 

关于职位

该职位位于广州文华东方酒店市场销售部，销售协调员负责执行秘书工作，协助销售队伍。处理所有有关市场销售部的行政事务。销售协调员向销售副经理汇报。

 

作为销售协调员，你将负责以下职责：

• 处理销售队伍所有来往信函。
• 收集所有日常往来信件、电报和传真等，并对其分类，尤其是早上必须检查所有夜间收到的文件。
• 负责准备考勤表。
• 参加每周市场销售会议和每两周一次的业务拓展会议，并负责会议纪要。
• 处理销售人员的报销和汇总。
• 为销售经理安排拜访行程。
• 不断更新邮件通讯录。
• 持续更新跟踪文案
• 为销售经理准备销售合同。
• 在销售人员外出的情况下，代表销售人员与客户沟通协调。
• 必要时，协助其他销售部人员完成行政工作。
• 负责市场销售部人员的差旅安排。
• 确保理解和跟进市场销售部办公室所有的秘书/行政工作。
• 执行任何管理层委托的工作。

 

作为销售协调员，我们期望你具备以下能力：

• 大专以上学历，酒店管理专业、具备行政工作经验者优先。
• 有酒店行业从业经验者优先。
• 精力充沛且有很强的服务意识。
• 能以专业的沟通和互动的方式与客户、同事及领导用普通话、英文沟通。
• 具备良好的客户服务、人际交往及个人展示的技巧。

 

我们对你的承诺

学习与发展：你的成功就是我们的成功。我们为你量身定制专属的学习与发展计划，助力你在职业生涯的各个阶段持续成长。

Mostay酒店入住福利：努力工作的同时，也需要适时放松。作为#MOfamily文华东方酒店集团的一员，无论你身在何处，都可以选择入住我们集团的酒店。MOstay福利为你及你的亲友提供酒店免费住宿和优惠房价。

员工健康：平衡工作与生活至关重要。我们关注你的身心健康，并在全球范围内为所有员工提供多种健康福利和康养体验。

退休计划：你的付出，我们定当回报。我们根据你的服务年限和职位，提供不同的退休计划。

极具竞争力的福利待遇。

We’re Fans. Are you?