Mandarin Oriental, Doha is looking for a Restaurant Manager to join our Food & Beverage team in Liang.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
As Restaurant Manager, you will be responsible for the following duties:
Oversee all operational and administrative aspects of Liang as appropriate and be able to prioritise the required level of engagement in both areas depending on business volumes and other related parameters.
Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
Create and maintain a great synergy in Liang to assure maximum efficiency.
Supervise the maintenance and cleanliness of the restaurants at all times and carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment.
Work closely with the respective Chef de Cuisine to plan menus, prices and promotional events for the restaurants in order to maximize revenue generating opportunities in line with market demands.
Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised.
Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Chef de cuisine.
Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly.
Ensure accuracy of all menus: current, spelled correctly, clean and presentable and ascertain menu descriptions are up to date and distributed appropriately.
Maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet.
As Restaurant Manager, we expect from you:
High School qualification or equivalent.
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
Experience as restaurant manager in a high-volume restaurant with highest levels of service is preferred.
A minimum of 5 years of experience working in a 5-star hotel environment, including 2 years in Food & Beverage.
International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East.
Asian national with Chinese Cuisine experience is preferred.
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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