As People & Culture Manager you will be responsible for the following tasks:

• Supporting, developing, implementing, and adhere to corporate & hotel People & Culture policies and procedures
• Understanding and assisting in the preparation of the hotel People & Culture Budget and Business Plan
• Managing all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs
• Providing specialized People & Culture support (coaching, counselling, performance management etc.) to Department Heads and colleagues to achieve the hotel strategic business objectives 
• Managing all employees’ procedures with regard to starters, transfers, promotions and variations plus leavers 
• Ensuring that all People & Culture administration procedures are carried out in accordance with hotel and legal requirements 
• Completing day to day personnel administration in response to requests and action plans Managing and administrating Disciplinary & Grievance procedures in conjunction with the Director of People & Culture
• Managing effective employees’ relations regarding employee welfare, health, hygiene, and safety are maintained 
• Overseeing the day-to-day People & Culture operations and the workflow of the department 

As People & Culture Manager, we expect from you:   

• Vocational Training in Human Resources. 3 years experience in a similar role within luxury hospitality
• Very good MS Office knowledge and IT skills; Mirus advantegous  
• Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline   
• Discrete, loyal and reliable 
• Effective time management, communication, and professional presentation skills
• Must possess excellent organizational, administrative and interpersonal skills 
• Approachable, open-minded and fair 
• Ability to multi-task and balance the priorities of the position
• Quality driven with a passion for excellence
• Excellent written and verbal communication skills in German and English. Additional foreign language skills are an advantage  

We offer to our People & Culture Manager, world class benefits, including but not limited to:   

• Discounts on hotel stays and F&B throughout the entire Group
• Family & Friends rate at the Mandarin Oriental Palace, Lucerne
• Special rate for Swiss Deluxe Hotels
• Special rate for E-Cornell courses
• Spa discount
• Worldwide promotion and transfer opportunities
• Learning & Development opportunities
• And much more!

Do you want to be part of this unique hotel?
We look forward to receiving your application!