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People and Culture Coordinator

JR-05048

People & Culture

Full time

Temporary
Mandarin Oriental, Jakarta

People and Culture Coordinator

Mandarin Oriental Jakarta is looking for a People and Culture Coordinator to join our People and Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.

About the job

Based Mandarin Oriental Jakarta, the People and Culture Coordinator is responsible for supporting the planning and execution of Colleague Experience, Corporate Social Responsibility (CSR), Employer Branding, including but not limited to Colleague Events, Activities, Communication, Partnership, etc. This role plays a key part in promoting a positive workplace culture and colleague experience, strengthening communication across departments, and ensuring smooth execution of P&C-led activities that align with the MOHG’s values. The People and Culture Coordinator reports to the People & Culture Manager.

As People and Culture Coordinator, you will be responsible for the following duties:

1. Colleague Relations & Recognition

Organize all colleague recognition programs, including Colleague of the Month, Manager of the Quarter, Guest Comments, and Circle Moments of Delight.

Plan and execute colleague events such as Townhalls, Birthday Celebrations, Wellness Activities, etc.

Apply colleague engagement strategies regularly across communication channels (Email, Beekeeper, Social Media, Entrance TV, Notice Boards).

2. Corporate Social Responsibility (CSR)

Plan and organize all CSR initiatives, ensuring alignment with MOHG’s annual community engagement hour targets.

Prepare detailed CSR event reports and submit via the Greenview Portal.

Support reporting and documentation for sustainability-related initiatives.

3. Colleague Restaurant Management (MO Makan)

Manage reporting related to the colleague restaurant, including daily menu updates, cover reports, feedback collection, and utensil inventory.

Facilitate monthly MO Makan Committee meeting with the Executive Chef and Hotel Manager.

Set up monthly walkthroughs with relevant departments to ensure food quality and cleanliness standards.

4. Colleague Facilities

Apply maintenance standards for colleague facilities: lockers, communication boards, and Heart of the House areas.

Create and maintain visual engaging materials (e.g., posters, signage, staircase stickers) in our Heart of the House that align with the hotel’s brand.

Analyze inventory and expenses related to colleague facilities and the P&C Office; liaise with Purchasing as needed.

5. Colleague Communication

Plan communication and activity coordination for the People+ platform, including briefings, refreshers, and follow-ups.

Design and develop visual communication standards (e.g.,poster, video, and announcement) that reflect brand identity and culture.

6. General Support & Reporting

Support the preparation of P&C annual budget for colleague events and internal communications.

Support Manager/Director of People & Culture by performing additional tasks as required, according to departmental needs.

As People and Culture Coordinator, we expect from you:

Educational Background

Bachelor’s degree in Hospitality Management, Human Resources, or related field.

Experience

Minimum of 1 year experience in Human Resources/Employee Relations/Event, preferably within the hospitality industry.

Experience in organizing employee events, CSR initiatives, or communication campaigns is an advantage.

Skills & Competencies

Exceptional multitasking and organizational skills, especially in planning and executing events or programs.

Strong interpersonal skills with the ability to build positive relationships across all levels of the organization.

Proven ability to collaborate, exchange ideas, and work towards shared solutions.

Strong communication skills—both written and verbal.

High level of discretion and confidentiality in handling internal matters.

Technical Proficiency

Computer literacy in Microsoft Office applications including Word, Excel, PowerPoint, Teams, and Outlook.

Experience with digital communication tools or design platforms (e.g., Canva, Capcut) is an advantage.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Health Insurance. Supporting your health is part of supporting your success. Comprehensive health coverage is provided to support your wellbeing and your family.
Duty Meals. Good food fuels great work. Enjoy daily meals prepared fresh by our MO Makan - Colleague Restaurant Kitchen.

We’re Fans. Are you?

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