Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Recognized for creating exceptional properties, each destination reflects the Group’s oriental heritage, local culture and unique design. The Group’s mission is to completely delight and inspire guests through delivering passionate service. Having grown from its Asian roots over 60 years ago into a global brand, the Group now operates 38 hotels, 11 residences and 23 Exclusive Homes in 25 countries and territories with many more projects under development. Mandarin Oriental continues to drive its reputation as an innovative leader in luxury hospitality, delivering sustainable growth over the long term.

The Residences at Mandarin Oriental offers a truly unique lifestyle with the best of both worlds – the comforts of a private home combined with the unsurpassed amenities and legendary service of Mandarin Oriental. Having grown from its first property in New York over 20 years ago into a global leader of branded residences, its portfolio now operates 11 properties in 7 countries with many more projects under development including Miami, Dubai, Madrid, Grand Cayman, and Da Nang. Residence owners enjoy exclusive access to a dedicated team of full-time Mandarin Oriental trained Residential colleagues including 24-hour concierge, valet, maintenance, housekeeping, and security. From in-residence dining by award-winning chefs to lock up and leave capabilities, The Residences provides a wide range of unrivaled services to complement one’s lifestyle.

Scope of Position:

1. Developer marketing – brand direction, project management, and drive initiatives
2. Residences brand support for Mandarin Oriental Development
3. Residences owner marketing programs

This position supports the department's overall marketing strategy with a strong focus on project management and account servicing to key developers in the portfolio as defined by the Global Head of Residences Marketing. The Manager will also execute projects to create Residences brand collateral, support new initiatives for Group Residences, and ensure Residences owners globally remain engaged.

Some duties but not limited to:

• Maintaining relationships with lead developer contacts and consultants for projects in the Americas.
• Updating content to the Residences Brand Communication Manual for developers globally.
• Creating and refreshing reference materials provided to developers (i.e. briefing materials, presentations, tool kits, merchandise list, image library, best practices, etc.).
• Providing marketing support throughout a project's life cycle which may last from 6 months to 3 years
• 25% travel; varies throughout the year based on project life cycle; travel can be higher depending on project needs.

Desired Skills/Experience:

• Minimum 5 years of professional experience in residential marketing
• Agency management required
• Hospitality and/or luxury background with international exposure preferred
• Fluency in Spanish (or other foreign language) is a plus
• Bachelor’s degree in marketing/communications/PR

Salary range: US$100,000 - US$120,000 (varies for UK based)

Location: New York, NY or London, UK

If you are the person we are looking for, we look forward to receiving your application!  More details will be provided later on in the process.