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Housekeeping Supervisor

  • 538480
  • Housekeeping
  • Full time
  • Mandarin Oriental, Singapore
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Responsibilities 

  • Promote and recognize opportunities to provide guest service above and beyond all expectation. 
  • Monitor correct handling of all guest requests. 
  • Ensure that cleanliness and service standards are maintained in all areas of responsibility. 
  • Work closely with the Engineering by reporting all work orders as soon as possible. 
  • Monitor and maintain a safe environment for all employees. 
  • Complete all required forms (room status, discrepancy, late check outs, employee competencies and reviews, lateness and absenteeism daily. 
  • Maintain correct inventories of all OS&E items. 
  • Complete all special projects in a timely manner. 
  • Train employees to be perfectly groomed at all times. 
  • Train and monitor room attendants daily to ensure that standards of service and cleanliness are understood and followed. 

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