Paid Time Off - Paid Life Insurance - Paid Short Term Disability
401(k) + Employer Match - Excellent Benefits
Overview of Position
The Host/ess is the first impression of Breakfast by MO, greeting guests warmly and by name. The Host/ess is responsible for escorting guests to their table, providing chair assistance for all guests and menu presentation. The Host/ess will maintain and monitor the reservation system and floor plan to ensure tables are turning efficiently. The Host/ess will also ensure that Breakfast by MO has appropriate ambiance including proper music, temperature, and lighting.
Additional responsibilities include the following:
Assist colleagues in providing copies menus as requested by the Managers.
Assist guest and colleagues courteously and efficiently.
Confirm reservations and answer daily email inquiries in timely manner.
Coordinate set menus for all groups and distribute copies of the event form accordingly.
Share information of all upcoming events with the Concierge Team.
Keep reservation books up to company standard.
Check daily for our regular guest preferences and record them in our daily list for the service.
The Hostess will report directly to the Director of Bar Operations.
Requirements
Have a minimum of 1-year experience in similar position in a luxury hotel property.
Have excellent communication and organization skills.
Reading, writing and oral proficiency in the English language.
Willing to work a flexible schedule and holidays.
Be a self-motivator and motivator of others.
Must be able to work in a high-pace and dynamic operation.
Able to work together with other colleagues.
Have a pleasant, friendly and helpful manner.
Maintain a clean and healthy personal hygiene and grooming.
Work in a safe, prudent and organized manner.
Able to handle multiple tasks at one time.
Able to consistently delight and satisfy our guest
Able to handle guest requests in a detailed manner
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