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Graphic Designer & Content Creator

  • JR-07683
  • Commercial & Brand/Marketing
  • Full time
  • Permanent
  • Mandarin Oriental, Desaru Coast

Mandarin Oriental, Desaru Coast is looking for a Graphic Designer to join our Sales & Marketing Department.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About the job

We are seeking a creative and detail-oriented Graphic Designer & Content Creator to join our team at Mandarin Oriental, Desaru Coast. The role is responsible for conceptualizing, designing, and producing high-quality visuals that reflect our brand identity and enhance the guest experience. This includes both digital and print materials to support marketing, sales, and operational needs of the hotel and resort.

As Graphic Designer & Content Creator, you will be responsible for the following duties:

  • Develop creative concepts and design layouts for marketing materials, including brochures, flyers, posters, banners, menus, invitations, and event collateral.
  • Design digital assets for social media, websites, email campaigns, online advertisements, and other digital platforms.
  • Ensure brand consistency across all design projects in line with hotel/resort brand standards.
  • Collaborate with the Marketing, Sales, and F&B teams to produce creative content for promotions, events, and campaigns.
  • Coordinate with external vendors such as printers and production houses to ensure timely and quality output.
  • Support internal departments with creative design requests, such as signage, presentations, and training materials.
  • Manage photography and videography needs, including basic editing and coordination with professional photographers/videographers when required.
  • Stay updated with design trends and hospitality marketing best practices to bring fresh, innovative ideas.

As Graphic Designer & Content Creator, we expect from you: 

  • Diploma/Degree in Graphic Design, Visual Communication, or related field.
  • Proven experience (2–3 years) as a Graphic Designer, preferably in the hospitality, travel, or luxury lifestyle industry.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro/After Effects is a plus).
  • Strong creative thinking, attention to detail, and ability to meet deadlines.
  • Familiarity with social media content creation and digital marketing design formats.
  • Knowledge of printing processes and production requirements.
  • Photography and videography skills will be an added advantage.
  • Able to work independently as well as part of a dynamic team.

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?

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Digital Marketing Executive Mandarin Oriental Cristallo, Cortina (Pre-Opening) Are you a master of craft? Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences, located in prime destinations across the globe, with a strong development pipeline. Renowned for creating some of the world's most sought-after properties, the Group delivers legendary service inspired by its Asian heritage while setting the benchmark for contemporary luxury hospitality. Mandarin Oriental Cristallo, Cortina is an upcoming luxury alpine resort set above the iconic mountain town of Cortina d'Ampezzo, in the heart of the UNESCO-listed Dolomites. 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Produce compelling digital content including copywriting, photography briefs, short-form videos and newsletters. CRM & Performance Marketing Support the execution of email marketing and CRM campaigns. Maintain customer databases in compliance with company standards and data privacy regulations. Monitor campaign performance and prepare reports on website traffic, social media engagement, email performance and digital ROI. Analyse campaign results and recommend optimisation opportunities. Brand & Content Management Ensure all digital content is consistent with Mandarin Oriental's brand guidelines, tone of voice and visual identity. Collaborate with PR, Sales, Revenue, Spa, Food & Beverage and Operations to promote key experiences and campaigns. Coordinate with photographers, videographers, designers and creative agencies to develop high-quality digital assets. Monitor online reputation and support the management of guest reviews and digital brand presence when required. 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Compensation: €30,000 – €35,000 Gross Annual Salary (RAL)