Food & Beverage Intern

Mandarin Oriental Jakarta is looking for a Food & Beverage Intern to join our Food & Beverage team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group. 

About the Job

Based at Mandarin Oriental, Jakarta, the Food & Beverage Intern will support the hotel’s Food & Beverage operations in delivering exceptional dining experiences and maintaining Mandarin Oriental’s high service standards. This role focuses on operational support, guest service excellence, and coordination across F&B outlets to ensure smooth daily operations.

The Food & Beverage Intern reports to the Food & Beverage Manager and works closely with Outlet Managers, Supervisors, and Service Teams across Food & Beverage Outlets.

As Food & Beverage Intern, you will be responsible for the following duties:

Food & Beverage Operations Support

• Assist in daily operations of restaurants and/or banqueting services.
• Support service teams in delivering high-quality guest experiences.

Administration & Coordination

• Assist with basic administrative tasks related to F&B operations.
• Support inventory tracking, requisitions, and outlet documentation.
• Coordinate with kitchen and service teams to ensure smooth service flow.

Guest Experience & Communication

• Interact professionally and courteously with guests, responding to basic inquiries and requests.
• Support the team in handling guest feedback and service recovery when required.
• Communicate effectively with colleagues to ensure seamless operations.

Learning & Development

• Learn about food & beverage service standards, menu knowledge, and hygiene practices.

Additional Responsibilities

• Perform other operational or administrative tasks as required to support the Food & Beverage department.

As Food & Beverage Intern, we expect from you:

• Currently pursuing or recently completed a degree in Hospitality Management, Tourism, Culinary Arts, or a related field.
• Strong interest in Food & Beverage operations and hospitality service excellence.
• Good command of English with basic communication skills.
• Positive attitude, willingness to learn, and ability to work in a fast-paced environment.
• Well-groomed, disciplined, and able to work flexible shifts, including weekends and public holidays.

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 
• Duty Meals. Good food fuels great work. Enjoy daily meals prepared fresh by our MO Makan - Colleague Restaurant Kitchen. 

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