Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Commercial Department in Riyadh, the Director of Revenue Management is responsible for building and maximizing revenue and profit associated primarily with rooms, but also function space or total hotel revenue, e.g., spa, as required. Is accountable for all transient, group and catering revenue maximization strategies, pricing, channel distribution, and positioning. Is also astute in identifying future revenue opportunities and effectively communicating strategies to the sales and marketing colleagues. As part of your role, you will also oversee the revenue and reservations departments of the hotel. The Director of Revenue Management reports to the Director of Commercial Strategy.

As Director of Revenue Management, you will be responsible for the following duties:

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.

• Developing the revenue strategy for the hotel in alignment with MOHG’s brand philosophies.
• Providing strategic direction as it relates to pricing, inventory, channel management and distribution of all market segments in accordance with MOHG’s brand guidelines.
• Leading efforts to coordinate these strategies between corporate revenue management and property leadership and ensure they are implemented and modified as market conditions fluctuate.
• Identifying future revenue opportunities and effectively communicating strategies to the sales organization and marketing colleagues.
• With the Director of Commercial Strategy, reviewing and finalizing weekly/monthly Forecasts.
• Assisting in implementation and continual improvement of definite group forecasting process.
• Preparing and organizing weekly Revenue Strategy Meetings
• Ensures team members are developed effectively and generates a culture of high quality standards for relationship building, customer service, selling techniques, billing and processing contracts

As Director of Revenue Management, we expect from you: 

• Effectively develop, implement, monitor, and control sales strategies and goals.
• Analytical approach to problem solving utilizing data to make conclusions.
• Comprehension of all transient segments, their respective sales processes, markets, demands, sales deployment, client development and goal-setting processes.
• Comprehension of group sales processes and group sales demands.
• Comprehension of the reservation sales processes for MOHG.
• Able to train, manage and develop all direct reports to ensure successful execution of sales efforts; able to develop and deliver training to executives and other colleagues.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Benefits:

• A competitive salary.
• A competitive incentive.
• VIP Health insurance.

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