Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience.
The main focus of your job will be:
To recruit, select, induct and systematically train all employees up to Executive level, in line with Mandarin Oriental Mission Statement and Legislative requirements.
To deliver quality products and services in line with LQE and competitor norms to meet business requirements and to satisfy guest expectations.
Principal Accountabilities
To plan the recruitment and selection for personnel to agreed labor standards in line with hotel, company and legislative requirements.
To plan an efficient usage of labor to meet business needs.
To operate an efficient and accurate administration system in order to meet statutory, legal and internal requirements.
To utilize, communicate and administrate the company and hotel benefits applicable to all colleagues.
To provide a counselling and advisory service to all employees and to manage all grievance and disciplinary proceedings, adhering to company, hotel and legal requirements.
To engage in an active manner and to participate in effective communications within the hotel, company and relevant organizations.
To provide an infrastructure of planned training and development activity that meets the hotel, company and the individual.
To provide caring and consistent welfare services to all colleagues.
To encourages in an active manner and to develop the skills of individual members of the People & Culture team
To adhere at all times to hotel and company rules and regulations and behave in a professional manner.
To carry out any other reasonable requests as directed by the General Manager
What we expect from you:
minimum 5 years experience in similar role
university degree
knowledge of relevant legislation (Labor Code)
effective communication skills
ability to lead a team
English and Czech language
How we will reward you:
We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work. Here are a few that will definitely bring you joy:
MyDays - five extra days off per year (after completing your first year with us)
Free lunch and dinner in the hotel canteen
Candidate referral bonus 25,000 CZK
MoComp - free stay for 3 - 5 nights at any hotel in the Mandarin Oriental network
Transport allowance (50% of the price of the annual Prague Ticket)
MultiSport card allowance
Learning and development - the opportunity to use our training activities and development plan to build your career at Mandarin Oriental
International transfer opportunities within the Mandarin Oriental Group
Pleasant working environment in the heart of Prague in Mala Strana and many more...
ELIGIBILITY TO WORK IN CZECH REPUBLIC
Please note, all candidates applying for this role must have obtained the work permit in Czech Republic or European Union. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
