MANDARIN ORIENTAL

Mandarin Oriental is a globally renowned luxury hospitality group, known for its award-winning hotels, resorts, and residences in prime locations. Blending contemporary luxury with oriental heritage, the Group is celebrated for its distinctive design, essence of the destinations, and legendary service.

MANDARIN ORIENTAL, MARRAKECH

Just 10 minutes from the historic Medina, Mandarin Oriental, Marrakech is nestled within 20 hectares of fragrant gardens, home to over 100,000 roses. With views of the Atlas Mountains, the resort features 56 private villas - each with its own pool, hot tub, and outdoor living spaces - and seven suites with rooftop plunge pools. Guests enjoy exceptional dining, a world-class spa combining Moroccan rituals with signature treatments, and the Group’s acclaimed service infused with Moroccan hospitality.

As the Director of Food & Beverage at Mandarin Oriental, Marrakech, you will be responsible for leading and overseeing the entire F&B division—including restaurants, bars, in-room dining, events, and banqueting operations. You will ensure excellence in service delivery, enhance guest satisfaction, drive financial performance, and inspire a culture of creativity, consistency, and luxury in alignment with the Mandarin Oriental brand.

Key Responsibilities

• Provide strategic direction and leadership to all F&B outlets and operations.
• Ensure the highest standards of service, quality, hygiene, and safety are maintained across all dining experiences.
• Work closely with the Executive Chef and Outlet Managers to design and implement innovative menus and dining concepts that reflect both local culture and Mandarin Oriental’s signature touches.
• Drive revenue and profitability through effective cost control, upselling initiatives, and guest experience enhancements.
• Lead, coach, and mentor a diverse team, promoting engagement, development, and excellence in performance.
• Manage departmental budgets, forecasts, and P&L performance.
• Oversee event planning and execution to ensure seamless experiences for meetings, weddings, and private functions.
• Foster strong relationships with guests, colleagues, suppliers, and local partners to support business development.
• Uphold and promote Mandarin Oriental’s Vision, Mission and Values at all times.

Requirements

• A degree in Hospitality Management or related field is preferred.
• Proven experience (minimum 5–8 years) in a senior F&B leadership role within luxury hospitality, preferably in a resort environment.
• Strong business and financial acumen with a solid understanding of F&B cost control and profitability.
• Creative flair and passion for delivering world-class culinary experiences.
• Excellent leadership, organizational, and communication skills.
• Culturally aware, with a deep understanding of international and local F&B trends.
• Fluent in English and French.