Mandarin Oriental Ritz, Madrid is seeking a passionate Carpenter to join our elite Engineering team.

Are you a master of your craft, leading with pride and precision? Do you thrive in a dynamic, collaborative team that values integrity and excellence? At Mandarin Oriental, we embrace a growth mindset and are committed to creating extraordinary experiences. We invite you to become a part of our exceptional journey.

Mandarin Oriental is renowned worldwide for operating some of the most luxurious hotels, resorts, and residences. With a strong development pipeline and recognition for creating coveted properties, the group offers legendary service rooted in Asian heritage while defining the pinnacle of luxury.

Boasting a stunning restoration that celebrates César Ritz’s pioneering spirit, our iconic Mandarin Oriental Ritz, Madrid is poised to become the city’s most luxurious hotel. With a prestigious central location, celebrated dining overseen by Spain’s top chef, and unrivaled wellness facilities, we set the standard for luxury.

About the Role

As Carpenter at Mandarin Oriental Ritz, Madrid, within the Engineering team, is responsible for ensuring timely and cost-efficient maintenance and repairs across the hotel’s facilities. Reporting to the ADOE/DOE, you will follow work orders and preventive maintenance plans, maintain accurate technical records and contribute to a safe, well-maintained environment.

Key Responsibilities:

• Being responsible for the correct maintenance of engineering facilities; carrying out all repairs in a timely manner both inside and outside the hotel and on any other items related to hotel operations.
• Working collaboratively with other members of the engineering team and hotel colleagues, promoting teamwork, efficiency, quality and cost awareness.
• Attending mandatory training courses as directed by the company.
• Performing monthly inspections of equipment according to received instructions.
• Complying with all established employee policies.
• Reading the Engineering Logbook daily and taking the necessary actions as required.
• Preparing written recommendations to the ADOE/DOE regarding replacement of inefficient or obsolete equipment.
• Executing the tasks detailed in work orders, the PRP schedule, room maintenance lists and any other reporting methods in the most practical, skilful and economical way possible.
• Reporting immediately to the ADOE/DOE any unusual situation relating to engineering operations, physical facilities or personnel.
• Attending meetings as required.
• Fostering a positive and pleasant working environment among colleagues.
• Carrying out inventories of spare parts/consumables when required and maintaining minimum stock levels by issuing purchase requests to the store administrator.
• Complying with all company rules, regulations and policies.
• Respecting and promoting Mandarin Oriental’s Core Competencies, pillars and LQEs (Legendary Quality Experiences).
• Performing any other reasonable duties requested by the manager.
• Maintaining and keeping up to date all COSHH data sheets (Control of Substances Hazardous to Health) and risk assessments.

What We Expect from You:

• Proven experience as a carpenter, preferably in hotels or similar environments.
• Solid knowledge of repair and maintenance of furniture, fittings and flooring.
• Strong interpersonal and problem-solving abilities with a practical, hands-on approach.
• Highly responsible, reliable and detail-oriented.
• Proactive attitude and ability to work effectively within a multidisciplinary engineering team.
• Commitment to safety, quality and exceptional guest service.

Our Commitment to You:

• Learning & Development: Your success is our success. We offer tailored learning and development programs to help you grow at every stage of your career.
• MOstay: As part of the #MOfamily, you’ll enjoy complimentary nights and attractive rates at Mandarin Oriental properties worldwide, for both you and your loved ones.
• Health & Wellness: We prioritize work-life balance and offer a variety of health benefits and wellness programs to support your well-being.
• Retirement Plans: We offer flexible retirement plans, recognizing your long-term commitment and contribution.
• Staff Welfare Fund (Fondo Social): Access to a fund supporting your overall well-being.
• Flexible Compensation: Enjoy a flexible compensation plan that includes access to DKV health insurance (employee-contributed).
• Internal Events & Team Building: Participate in exciting internal events and team-building activities to strengthen relationships with your colleagues.

We’re Fans. Are You?