MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences in prime destinations worldwide. The Group is increasingly recognised for creating some of the world's most sought-after properties, providing 21st-century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design, a strong sense of place, and luxury hotels right for their time and place.

MANDARIN ORIENTAL, MARRAKECH

Mandarin Oriental, Marrakech, is set among 20 hectares of landscaped gardens filled with the scent of 100,000 roses. The snow-capped Atlas Mountains provide a stunning backdrop. Located just 10-minute drive from the city’s heart and the historic Medina, the hotel offers 56 private villas inspired by Berber and Andalusian-Arabic influences. All have secluded walled gardens, swimming pools and hot tubs, extensive areas for sunbathing, and shaded alfresco dining. Seven additional spectacular suites, each with its own rooftop plunge pool, feature panoramic vistas of the gardens and the surrounding countryside. There are a variety of exceptional restaurants and bars and a world-class spa offering the Group’s renowned signature treatments and treatments inspired by Moroccan traditions. The group’s unparalleled service, allied to the best traditions and hospitality of the Moroccan Kingdom, completes the luxury experience.

We’re looking for a passionate salesperson to join our Resort’s Boutique and provide an unforgettable shopping experience to our guests. If you have a love for fashion and art, excellent communication skills, and thrive in a creative retail environment with a sense of place, this could be the perfect opportunity for you.

As a Sales Advisor, you will be the face of our Boutique, delivering exceptional customer service while building relationships with clients and creating a welcoming, stylish atmosphere. Your ability to offer personalized product recommendations, meet sales targets, and maintain a visually appealing boutique will directly contribute to the success of our store.

The Boutique Sales Advisor will be responsible for:

• Provide a high level of customer service, ensuring every guest feels valued and receives tailored shopping experiences.
• Build and maintain strong client relationships through personalized follow-ups and styling advice.
• Meet and exceed individual and team sales targets.
• Assist in the visual merchandising and upkeep of the boutique to reflect the brand's aesthetic and values.
• Keep up-to-date with product knowledge to advise customers on the latest collections, trends, and promotions.
• Process transactions and manage stock levels in line with company procedures.
• Be a driving force behind new ideas and proposals.
• Support the Boutique Manager in achieving operational and store objectives.

What we are looking for:

• Previous experience in luxury retail or fashion sales is preferred, but not essential.
• A passion for fashion and an eye for detail.
• Strong interpersonal and communication skills with the ability to build rapport with customers.
• Fluent in French & English.
• Ability to work well both independently and as part of a team.
• A proactive approach to achieving sales targets and enhancing customer satisfaction.
• Flexibility to work retail hours, including weekends and holidays.